The software couldn’t do a simple port forward on our computer for our business. We followed every step that the program asked and then reached out to the company for help and it was a mess of “hold on’s”, “try it now’s”, “i am working on it’s” and give me another few days. We asked as part of the agreement to have our computer and router correctly port forwarded manually by them. Was never responded to and was never corrected. REQUESTED REFUND AND TOLD TO READ A SHORT VERSE: All sales are final. If you purchase PFConfig and your router is not supported, we will try our best to add support for your router. We add new support every day. We will gladly add support for 1 router per purchase, and we will happily remote admin your computer and get your ports forwarded. Our support team is here to help you. We offer a 100% guarantee, which means that if PFConfig is not able to forward your ports, we will remote administrate your computer and forward your ports for you personally. If we are not able to forward your ports for you, then we will refund 100% of the purchase price. “They forgot to read the part where it says that if they “CAN NOT” port forward they will refund you. I called Paypall and requested they refund us since the company will not and was told that we purchased a program and paypall does not cover it under buy protection. BE AWARE, PORTFORWARD.COM IS A SCAM!!! If anyone wishes to reach out to us we are interested in compiling a list of people whom feel scammed by this site. Please contact us at: “(email address removed by HolySmoke.org admin)” If we complain we can get them shut-down. Tip for consumers: DONT EVER USE THEM FOR SOFTWARE. GREAT INSIGHT ON THE HOW-TO-DO PORT FORWARDING. HORRIBLE AT DOING IT WITH THE SOFTWARE OR THE SO CALLED MANUAL OVER_RIDING AND HAVING THEM DO IT FOR YOU. .
This complaint and/or review was posted on HolySmoke.org on 19:53 pm, February 26, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/portforward-com-review/.
The reviews & complaints posted about PortForward.com was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about PortForward.com as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.