Power Home Remodeling Group [PHRG]

Power Home Remodeling Group [PHRG] Reviews & Complaints

Reviews: 14


Total views: 4195

Published: 22 December 2018

Posted by: Lnw89

A friend of a friend told me they worked for a window company and i thought to myself great because my family has been looking for new windows. I talked to the rep of the company and he said he would set us up for a free estimate. So i set the date and it was one of the worst mistakes of my life. Two guys came and they seemed to be polite and kind. They then began to give us a very informative demonstration of the windows. My family thought this was very nice and we kept asking for a price range but it was never given. Then after a hour he looked to see all our Windows. They explained that our windows were in bad shape and we needed windows fast. Then he asked to go in the attic and explain we needed new windows in there too.so we went downstairs and asked for a price and he said 32, 000. We said that was way too much. He explained that we could fiance. We told him we need to think about it so they left the house to go to their car and said come get them after we had made a decision. So we got him and we told them we would shop around to other companies first. Immediately their attitudes changed, they told us if we didnt sign the contract now the price would double. We again said no thank you then. They kept pushing it and slightly hinting that we are stupid to pass up such a great deal .they then became very rude to my family.after 4 hours of us going back and forth we said ok we ll just get one window to see how you guys do.we told them we ll pay cash though. He explained that we wouldn”t have to pay until thr work was done.my family thought ok good, they were rude before but now they seemed polite again. The he asked for my uncle”s ss number and my uncle asked why did he have to give it if we re paying cash at the end. They said we still have to run your credit but if you dont want to give it to us it ll be a third down.my uncle doesn”t like when stories change and he said yoy didn”t tell us that before and said very politely no thank you, we ll shop around. They then became rude again and said the home owners associating would make us get the windows replaced and left in a storm of anger saying we were not smart to accept this deal.my family had enough and started ignoring them until they left. Do yourself a favor if you dont plan on getting Windows that day and if you dont want to spend 20k for Windows, do not make an appointment with these rude unprofessional people

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