Always brought Prada sunglasses but brought my son a pairs And they are now unable for him to wear due to the Prada sign on side peeling off he cant and won”t wear them no-more as was actually bullied by people saying they are fake which caused him a lot of distress. They were my sons birthday presents and his first designer item he”d had and loved them, he was and still is so upset. I”d understand if the item was counterfeit but they are genuine and are not cheap they was purchased from the sun glasses hut. Unfortunately I will be thinking twice again purchasing another pair of Prada glasses which is a shame as was my husbands best designer. I would never of expected that to happen with goods that are meant to be of a excellent quality. The glasses were worn literally about 5, 6 times at the most. I also have another pair that the arm snapped off on so another pair unable to wear! I have attached picture of them both, but would be more than happy to send them back to Prada for them to take a look at them. I look forward to Hearing from you soon Kind regards Kelly Mills
Consumer Reviews and Complaints
WRITE A REVIEWLeave a Reply to Ahmed Beato Cancel reply
Scam sites – guns and ammo sales
After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other
John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA
WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.
DIRTY COP
Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to
A Fraudulent Company collaborting with Nigerian Govt to scam people.
They will double or triple charge you by failing transactions and then charging your account. They have no proper online or official
Heng Shao – Brunswick Predator – Scam
My family has been being harassed by a middle aged man named who goes by the name John but I have been advised by the authorities that his
The women is a FRAUD.
We drove over a hour and bought a SUV she and the man from the service center cleared the codes found the real koh guy who we bought
Scam
BIG SCAM. DO NOT BUY. ORDERED TURQUOISE INDIAN NAVAJO RING AND GOT A RING MADE OF TIN. Previous Review Next Review
Has anyone got out of their contract?
My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
This complaint and/or review was posted on HolySmoke.org on 14:27 pm, February 17, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/prada/.
The reviews & complaints posted about Prada was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Prada as per Section 230 of the Communications Decency Act.
Prada Reviews & Complaints
Beyond disappointed of the Prada quality! My husband is so fund of Prada especially their shoes as they’re the most comfortable yet stylish & that makes it so easy for me knowing where & what to get him & will be happy with my shopping. However, one of the pair not long bought where falling a part! (see attached photos) p. s all our Prada products are from Prada stores in London & aishti department store in Beirut
Prada Reviews & Complaints
Complaint regarding e-ciggerette. I called and cancelled my order less than 5 minutes after pushing submit. They told me that I need to read the terms and conditions. I responded that I did and they stated product was already being shipped. Remember I called them less than 5 minutes after pushing submit. Erin D. responded, I”m sorry we are too fast for you. Exact words. I asked to speak to a supervisor and she refused to transfer. Stated she was the supervisor. Mis-representation, therfore breaking agreement. I asked to talk to her boss and she stated she was not going to transfer. Exact words, I guess she owns the company. Very rude. They debited my account for the wrong amount and then turned around and did a reversal for partial when I brought it to their attention. They just broke their terms and agreement for over-charging. She responded by when you recieve the product you need to write down the rma number in which she gave me and return to them and I will pay the shipping and handling. If this is not done within the 10 day trail and it starts the moment you push submit, then your account will be charged $149.90. It may take days for you to get, but that”s not their fault. They are running this scam, mailing late, so you won”t have time to get it back to them within 10 days. But again, remember, they mailed it when I pushed submit. They mis-represented twice.
Prada Reviews & Complaints
Dear all I bought a prada wallet from Prada store that located in Chicago OHare outlet mall on 01/11/17, tge waller description is [protected] DX FABRIC WALLET and what happened that after two months its borderline leather came out and it looked very poor and recently the zipper leather camed out as well. Actually iam shocked as i know that prada is a high end brand and its leather is real not fake!!! So how come that the leather came out that way. Actually it is not my first purchase from prada and it is my favorite brand but i am really unsatisfaied from my last purchase and i stocked this wallet because i cant wear it that way it lokms like a fake one. Appreciate your feed back, my email is [protected]@hotmail.com
Prada Reviews & Complaints
Dear customer service, I own a prada tesutto gaufre ardesia since 2011. The saddest thing is the color of the nylon has turned from grey to green in many parts of the bags. Please refer photos enclosed. I brought the bag to prada boutique in klcc and they just simply say that they cannot help me to restore the color back. I was really dissapointed and it should not happen to a bag which I spent thousand of dollars to purchase. The color keeps on turning green until I stop wearing them. I write to you for an advise and I hope you can do something to help me. I am sure as an established international brand your company will be able to help me. I hv even referred my bag to a few bag restoration companies and many of them said the decoloration was due to deoxidixation of the glue or gum at the edges. I am not sure how true. Please help. I hope my complaint is heard and do revert soonest
Prada Reviews & Complaints
dear good morning. I have several Prada shoes and I am a regular customer. The last one I bought, which has little use, is taking off and breaking the side rubber. Looking for a solution, I went to a Prada store in Rio de Janeiro at the village mall and the salesman told me he had nothing to do and that I should look for a shoemaker. It saddens me to know that a company like Prada, with all its grandeur and magnitude, positions itself in this way with a customer who buys a high standard product. I hope the direction of this company can give me some way so that I can solve my problem, because as I said, the tennis is new and I have no way to use it. I also ask them to instruct their employees to serve their customers in a manner compatible with the importance of the brand they represent. sure of your understanding Renato Elbert
Prada Reviews & Complaints
Dear Madam, Sir, I bought 1 Prada eyeglasses and 1 Prada sunglasses a year and a half ago. Eyeglasses”s paint was ripped of and sunglasses bridge was shaking. Therefore I took them back to where I bought :your distributor or point of sale NSA Optik (www.nsaoptik.com.tr) in Turkey on 30.06.2018. Mr. Akin the responsible person told that these would be covered form warranty as these are not customer faults and products were still in the warranty period. On the otherhand he said he needed to send these to Italy as Prada might give new ones instead of repairing. So I gave all the documents such as invoices, warranty papers and the glasses to them. He told me to call back in 45 days and gave me a “repair record” which I am attaching. This is the only document I had. Yesterday I learnt that NSA Optik was closed with all of her branches. As in your mutual responsibility I am pretty sure that you will not leave me without my glasses and as a big and responsible brand you will find my eyeglasses in Italy and send them back to me as repaired or changed. I kindly ask for your out most support.
Prada Reviews & Complaints
Dear Prada Customer Service, I bought, in your Store at last Vegas Crystals Shopping Mall on September 8, 2016 (transaction reference number [protected]) pair of black nylon thong sandals (see model in reference above) thinking that the style and the quality of Prada, will be more than supported to pay this amount of money for a pair of sandals: $627.27 I just begun wearing them inside the house in February 2017 and even though they are very comfortable, the sound that emits every time I wear them destroy any previous quality adjectives. The sticky sound that I hear when I walk is so annoying . I actually have barely used them due that. Not even outside my home. Because I have to admit, that the proportions, straps dimensions of this sandal are perfect, I recommend you to redesign this footed with maybe a perforated leather that allows than the air between the foot and the leather escape to avoid the sound. Just satin, you have expert on your design department. Those sandals are really nice in style, but wear them not so nice. I don”t know because of the months passed since I bought the item could qualify for a return or not. Send me your best proposal and I will consider it. Thank you for the time spent reading my concern, but so beautiful and recognized brands as Prada, shouldn”t be affected for a design issue. Best regards, Pedro Rodriguez Email: [protected]@gmail.com
Prada Reviews & Complaints
Dear prada team. Am a great of prada sunglass and I managed to buy one in 2016 Feb from Germany. Being so expensive sunglass I rarely used it, might have used max 20 – 25 days. But today when I tool the same to wear, the coating started to peel off from the glass. Am sad and dint expect this from a band like prada.kindly support. [protected]@gmail.com
Prada Reviews & Complaints
Dear Sir, I bought your Men”s Sun Glasses from Hong Kong Airport Before 2 weeks for 300usd. Now the skin on the Glass surfaces is getting pilled off. It seems a plastic layer was quoted on the surface of the glasses and is coming out of it from inside and outer surface of the glass. I never hoped that your brand of product is so cheaply made. Really ashamed and bad experience with your product.
Prada Reviews & Complaints
Dear Sir, I purchased an iphone case (pics attached ) on 7th July 2017 from the Prada store at Paris Airport. In less than 2 months the condition of the case is really bad. Due to constant use it is expected however not so soon. It looks a year old already. The leather has worn out and faded. I shop with Prada all the time and have never had any such issue before. Please help.
Prada Reviews & Complaints
Dear Sir, Kindly for your advise for my medical glasses that I bought from MAGHRABI center in SAUDI Arabia 11 months ago. Unfortunately when one Aday I tried to take it one arm was broken, I didn’t know what happened!!??? I usually wear Prada glasses but from MGHRABI franchise. When I went to there MAGHRABI employee ignored my case Thanks Mohamed Hafez [protected]
Prada Reviews & Complaints
Dear Sir/Madam My Boss purchased a purse from the airport as a gift, however the purse is already being to show signs of poor manufacturing. she has had the purse less than a year an is only used on special accessions, therefore I believe this should not happen. As you will see from the pictures attached the purse has worn on both corners showing the leather through, which is just not good enough, for a high range brand like yours. We have all the documentation that came with the purse, apart from the receipt. Please get back to me soonest on this. regards wenda primrose
Prada Reviews & Complaints
Dear Team, I had bought prada sunglasses from India GKB Brigade Road Bangalore store India and its model no. Is spr09s540201ab-oa71402n. My daughter by mistake spilled green colour on the Glasses and immediately I had rinsed the glasses with water and after wiping the same the glass has formed a small green colour patch which is not going with cloth. And then I went to the shop from where I bought the glasses he said he will send it to company for repair and after 1 month he informed not possible. I really don’t know whom to contact for the same . I have ray ban glasses and I had tried the same colour on them it easily went off, couldn’t understand what is problem with this big big brand called prada . Request your pls check n fix my glasses if your team call yourself a big brand.
Prada Reviews & Complaints
Do not order anything from this website. They are a SCAM!! Nothing is being delivered after payment was made more than 1 week ago!! I had sent them numerous emails demanding for my delivery, finally I received an email saying that the bag was handed to EMS for delivery, but was told again 2 days later that the item was out of stock! (???). Requested for a refund but nothing was made and no further news from them. I also discovered that they are not from Hong Kong or USA, but from Bejijing China and they sell fake stuff!! Stay away from them and do NOT be fooled by this China Scammer!!!
Prada Reviews & Complaints
Ever heard the saying “looks can be deceiving”? I went into the Prada store in Soho dressed in sweats. Its my day off and Im shopping. Just because I”m young and dressed a bit too casual, doesn”t mean I should be snubbed. I waited 15 minutes looking around for some help and no one looked my way or even acknowledged me. The moment I stopped somebody to inquire about their men”s wallets, the lady with the short blond hair answered my questions briefly. could have asked me for my information so she could let me know when the tri fold wallet would come in but no and the moment she came back she completely ignored me. Well, the money I was going to spend is def going to be spent somewhere else.
Prada Reviews & Complaints
Good morning, This is Nivine El Nawawy, from Cairo Egypt. On March 26, 2017, I dropped my black Prada shoes in Prada shop in selfridges London to fix its heels and was told that it would take 4-6 weeks in repair. Since then, I have not heard any feedback about it either by phone, message or email although we are approaching a third month by now. Now that I am back to Egypt since long, and have friends or relatives going to London this week, I need urgently to receive your feedback about my shoes which I expected to receive long ago from a reputable brand like Prada. I am attaching the receipt I had from the store Officials . Thank you
Prada Reviews & Complaints
Had bought a frame of model number: UPS 51G 54.17 from a retailer called Rolex Optical in Kolkata, India, during a discount sale. The frames values at approx. Rs 13, 000 were purchased by me for Rs 7500 Within 4 month the nose pad broke and within 8 months the paint of the frame peeled off. The retailer submitted the same to the distributor who intern sent it to Italy. After a month I received communication that the same model is not available and I could pick a replacement model of value Rs 7500, which would not be a Prada or of equivalent brand value. This was not expected of a Company like Prada. Firstly the quality is questionable, secondly why should I go lower down the value of brand. Request a replacement set of the same model number.
Prada Reviews & Complaints
Having been a keen Prada supporter I am shocked at the service received in terms of a fault repair on my sunglasses. In fact, no repair was attempted as the fault was found to be caused by owner? I find this rather strange as the lens coating is peeling away form under the frames itself. When this “peeling” began, of course I put them away as they looked “cheap” and would even go as far to say that they looked like a rip-off pair..fake. I put these in my cars glovebox and coincidently they received a scratch from rolling around. Now they are scratched, peeling and the nose piece has come off as well. In terms of quality I feel that Prada could insist that they are repaired to factory standards again and once again make a Prada owner proud to ware and present the quality brand that they so keenly portray. I would welcome and email or any correspondence from Prada regarding this before social media becomes the way forward. Regards Ze Nogueira +[protected]
Prada Reviews & Complaints
Hello there I bought a jacket from Prada Bicester couple months ago and it was completely fine. I”ve worn twice. I took it to the dry cleans for the very first time and the buckle has turned bronze would you be able to tell me why and has it happened to this style of jacket before? Just wanted to know if it is manufacture problem or my dry cleans. It is scratched up and turned bronze also it feels rough the zip. Please get back to me. Many thanks, Kaymen x
Prada Reviews & Complaints
Hello there I disappointed that the original case for my SPR041 sunglasses always break. Over the years I replace my sunglasses only with your band and type love them. But the case never last and they best fit to avoid further damage may I ask for a new one ?As I cant find a reasonable case ? Please see attached damaged from my last purchase just under a year ago something like that my email address is [protected]@mpf-enterprise.com
Prada Reviews & Complaints
hello there, prada I”m here to let you know about, the fraudulent happened with us. We purchased your prada sunglasses from normal stores in jodhpur named mahesh vatwani . they sold that prada sunglasses in 12000/- inr means 194$ something. but it is fake, hence the logo of prada is fake on that sunglasses. please help us by sorting out this problem. I”m sending you the copy of bill, and picture of glasses. thank you ahesh hrimali
Prada Reviews & Complaints
hello, I bought this purse at Prada store in Regents st, London, in 2011 or 2012, and the internal leather is now dilacerating, now the purse is unuseful. can you help me, I would like to repair it, but unfortunatelly I lost the little card, and I love the purse, and I think the problem is with the leather, because I am very careful with the purse, always let it breathe. thank you name Silvia Bahia Monteiro Lefevre e mail [protected]@silviabahia.com.br
Prada Reviews & Complaints
Hello, I got a parfume (Amber) for my birthday one month ago and the spray doesn”t work. My friend doesn”t have the receipt anymore. Is there any way I can exchange it or could you provide a repair? I regret I don”t have the box or the receipt anymore, but it”s an 80ml Eau de parfum full, so it”s visible that it”s new and I cannot use it. Please let me know whether there is something you could do about it. I am very disappointed that I cannot use my new parfume. Thank you very much. Kind regards, Csilla Tyahun [protected]
Prada Reviews & Complaints
Hello. My wife bought a prada bag in your harrods concession on 24.02.2018. It was a “summer bag” for her and she kept it in its packaging before using it for the first time in may. After using it a few times she was horrified to notice that the central internal section of the bag had collapsed. Not only that but some of the the writing on the prada logo had rubbed off. The overall effect of these two faults is to make the nag look cheap as if it was a copy bought in a market or from a beach vendor. We took the bag to the vendor on june 27 and was advised that this was “normal for a soft bag” and that we should leave it at the concession and they would send it back to italy for a report. This was not acceptable to us so we left with the bag and with the complaint(s) not dealt with. My wife was so upset that she called the harrods concession and spoke to jonas who said the same, that we should take the bag back to them and they would send it back to the factory. I then decided to call the main prada store in old bond street in london. I spoke to the manageress and she told me that “prada employees were not trained to see manufacturing faults. After I explained the situation she was very upset to hear the story. She told me that she would call to the manager of the harrods concession and make sure that”they called us back immediately that day”. Well, now it is tuesday pm – some three days later – and still we have not received a response. Yesterday, we sent a written complaint to prada, via their website – but no response. The way we have been treated by prada is totally unacceptable and has left a very bad taste. We do not wish to have any more dealings with prada. We want, as is out statutory right, a complete refund in relation to a bag which is clearly” not fit for the purpose” Paul levine. [protected], [protected]@gmail.com
Prada Reviews & Complaints
Hi .I’ve been purchasing Prada aftershave now for some time .however as I’m getting to the bottom of the bottle I’m unable to get the last 10ml to 15 ml approx out .this has happened with several bottles now and im unhappy the fact in total I’ve lost approximately 100ml of aftershave over a period of time .its unfair when a 100 ml bottle is sold and then you are only able to use 85 to 90 ml of the bottle .please advise as to what to do as I always buy your product. However its putting me off slightly the fact I’m losing out each time I make a purchase kind regards Jon Thom
Prada Reviews & Complaints
Hi I am extremely disappointed with the lack of support I received at Neiman Marcus in Garden City NY. In June of 2018 I bought ladies white Prada leather stitch sneakers for my upcoming trip to Italy in July 2018. I wore them for 6/7 days of my trip and they were pure white. Upon my return I boxed them until this spring. I took them out of their box and they were completely yellowed I was horrified. I went into Neiman on Saturday March 16, 2019 and asked to speak to a rep. They were in the original box with the original receipt. I proceeded to explain my situation to the woman. She said there is absolutely nothing she can do since the sneakers had been worn and they were 9 months old. Believe me I was detailed and forthcoming about wearing them on my trip. All I asked her was for either an even exchange or to even show me something else even if I had to put in a difference in price. I mean I spent over 600 as it was and truly wanted to have a nice sneaker to wear. She said it would cost me money to have them cleaned through the company or cost me to pay their bootery person that they use in NY on Post Ave in Westbury. That is unacceptable to me first and foremost I can shop at many high end retail stores but chose Neiman who carries your brand. They did not at all have my best interest at hand and were not helpful one bit. I left there shaking my head saying wow this is Neiman Marcus and a Prada product?? I am a good customer and truly wanted to leave there with some kind of solution to make me happy and I did not. I would like to know how we can rectify this dilemma. I can be contacted at email [protected]@yahoo.com or my cell is [protected] my name is Rosemarie. Please let me know your feedback. Again I will say this is totally unacceptable to me as no stores would be in business without good customers. A customer should be led by a professional intelligent retail person who would work out something for them to leave the store happy and I was not. Hope to hear from you soon Thank you. Rosemarie
Prada Reviews & Complaints
Hi I bought a jacket some time ago, which I loved and still do. It’s a rain coat but unfortunately the material got bubbly and so I stopped wearing it. I had followed the care instructions exactly. I brought it to the tailors to see if anything could be done but unfortunately not. I again recently brought it to tailor to see if through the advances in technology anything could be done now but again nothing. However, they did say it was cause by the lining shrinking more than the coat, which should not have happened, that it was a fault and that I should write to you. See attached photos. I would appreciate your feedback on this. Thanks. Carrie [protected]@gmail.com
Prada Reviews & Complaints
hi i bought prada from mall of emirates on 12th march 2017 customer number [protected] client name fareeha omer when i checked my bag its zips were not working properly, got stuck .i asked them today 13th march to check it.they admitted their fault by saying afterall its made by human(which i was not expecting from high end brand salesperson).then they said if i wanna same color i had to go to dubai mall .i went there they brought the new bag with slightly better zips.i said can i get refund as its factory s fault which they were admitting but they plainly refused.i even asked them that i can exchange with other bag but again the deficit remaining at store s end was 1200 dirham and i think atleast they can refund that but they simply refused.i m a big fan of prada but today i ve totally lost faith.noone in my friends actually believing it i really wan some response from your end. regards
Prada Reviews & Complaints
Hi I bought the PRADA sunglasses in May 2016. However the prada logo on the glass started fading within two months. I approached the store, and they said that the product was defective and they would replace it. However they took six months to find the same pair, and gave it to me in May 17. However, again the logo started fading and the store declared this too defective. Its been three months now and they are not able to find the same pair (which is not defective). Could you please resolve the issue at the earliest. Thank you
Prada Reviews & Complaints
Hi I brought a pair of boots back in October 5 months ago in Bicester Village I have only worn then 5 times and one of the prada signs has fallen off when I was out I am so shocked and annoyed that this has happened what can I do about this as I spent a lot of money to buy these and do not exspect something so expensive to just fall off this easy and this early on !!! . Please can you let me know how I can resolve this problem as I am not able to wear them no more this is disgusting!!! Thank you
Prada Reviews & Complaints
Hi l, I wore my Pravda shoes for the first time and they have left black marks on my socks. Although my socks do not cost anything as much as the shoes, I do not appreciated them leaving marks. We pay a lot of money towards pradanproducts and this is a disappointment. I am not going to be wearing these again anytime soon! Either I get another replacement or you compensate me in some form. What is going to be done??
Prada Reviews & Complaints
Hi there, Good day to you. I have noticed quite often every time I get caught in the rain my frame go grey (tarnished), looks like it has been sprinkled with powder. It would happen just once in a while but it appears to be happening all of the time now, and only on the left side (left eye). These are my spectacles that I wear daily so it looks quite distasteful when wearing them that one side is grey and the other black! I’m happy to send these onto so you can see the problem I am having. Kind regards, Lorna Brown
Prada Reviews & Complaints
Hi there, I recently bought 2 leather products on 9th of March 2014 from an online website: prada-handbags.us/ I was guaranteed genuine leather Prada(designer) products at a friction price by the online company’s consultant, known as “Linda” (email address: [protected]@gmail.com). I paid a few hundred dollars using my debit card online – bought a bag and a wallet. I had also paid USD$35 via Western Union for an expedite shipping. Western Union details: Receiver name: Wan Ming Chen. MTCN: [protected]. Amount: USD$35. Country/State: Guang Dong, China. When I got the package, the items was sent from Hong Kong, not China (I believe the sender could be a middle man): Name: Xiao Xiao Ming. Address: Dong Yuan Luxi Shan Xiao Qu #1133, China, Hong kong. Tel: [protected]. Item: PVC Case. Weight: 500gram. Value: USD$20. I was completely shocked when my package arrived! The products were made of fake leather. And it smells bad. The entire bag and wallet is utterly replicas of the designer brand, “Prada”! I had emailed the online store the very minute and asked for a full complete refund (their website do state full refund if one is not satisfied with the product/s), but I never hear from them again.I am now very positive that the store sells counterfeits goods. I am also sure I am not the only 1 who got scammed in that sense. I have also emailed to Prada group about this.
Prada Reviews & Complaints
Hi! I had ordered a Prada double bag from Opulante.com (order no [protected]).but what I received, to my utter disappointment, is not the product ordered, also there is no certificate of authenticity, plus fake too…what hurt more is that they used UR NAME TO DUPE ME .Now they are not even responding to my exchange/return calls. Have already been duped, that to on my anniversary gift…would not want anyone else to go through the same, ESPECIALLY BY USING YOUR BRAND NAME…hope u would do the needful.thanks P.S.-am a die hard fan of Prada purses may be that is the reason they duped me.
Prada Reviews & Complaints
Hi, I have been your client since couple years ago. All my wardrobe is devided between your brand and burberry. But most of my shoes are Prada. And most of my Prada shoes are worthless since they are having a big problem and that the bottom of the shoe is tearing apart. And some of these shoes are not even 2years old and haven’t been worn more than a couple of times. I wish u could take this matter very seriously because its really frustrating specially when we are talking about a brand name such as yours and about shoes that aren’t cheap at all. Jihad Akiki [protected]
Prada Reviews & Complaints
Hi, I purchased the above bag from the Prada boutique in Galeries Lafayette Woman RTW on 12 November 2013 and was attended by Mr[removed]. I was told that Prada do not have any card for certification of their bags. I was told by Mr [removed] to keep the receipt and that was all. (1) Please confirm if it is true that Prada do not issue any cards for bag certification. (2) If there is a card, I would like to have one issued to me immediately. Staff name: Mr[removed] ([protected]@prada.com) Boutique: Galeries Lafayette Woman RTW, 40, Boulevard Haussmann, 75009 Paris Receipt No: [removed] Product: BN1844 Argilla Saffiano Lux Leather Large Tote Bag Quantity: 1 unit
Prada Reviews & Complaints
Hi. I purchased Prada”s sun-glasses in Naples, Italy about 6 months ago 4/9/18. at a cost of 200 euros. I live in Israel so I have no way to get to the store in Italy. I take a very good care of my glasses, But on my last flight, the reflector simply disengaged from the handle, I tried to fix them in one of the stores in Israel and they claim that the repair cost is 150 euros. This is very unfortunate because I did not think that I would have to deal with such a situation within only six months, And the sun glasses are still under a one-year warranty. How can you help me in this situation? Thank you. David.
Prada Reviews & Complaints
Horrible Prada Shoes quality. Priced at $400+ a pop, you can see the quality of the shoes. Not even any disclaimer of the material of the shoes, this is over $1, 000 down the drain. I have checked with Prada and they only told me about the nature of the materials used in the shoes and that it happens, that’s it. Take it from me, better take your money and buy some other brands, I have Gucci, Ferragamo, Bally shoes and they all lasted even 10+ years.
Prada Reviews & Complaints
I am an ex staff member of Prada South Africa and I went to the store to visit my friends that are still working there On the 13th September At 12:25, I was chased out by the current manager Marc Lutley and was told I have to leave the store and I am not welcome there. This is not the first time that I was emotionally attacked by the manager, the other time was by him at my current place of employment. I am not a thief and I think it is ridiculous that I am being chased out of the store for no reason. I have worked for Prada South Africa for 2 and a half years and this has never happened to any other ex colleague that has worked there before. This will be taken further if it is not dealt with! Thank you Charnelle Van Der Colff
Prada Reviews & Complaints
I am outraged that Prada is supposed to be a global company, and they have the lack of knowledge to understand that displaying images and products in blackface is unprofessional and blatantly racist. Is there marketing department in oblivion???? This is totally unacceptable. This company will never have my business. Apparently, this is a high end company disguised by ignorant mentality
Prada Reviews & Complaints
i bought 2 pairs of prada glasses and they broke from the sides i would like to know how can i contact customer service for repairs i went back to the store where i bought them and they told me that i have to call the company there is no number i can call i need help
Prada Reviews & Complaints
I bought a bottle of Prada perfume online. I had it in my handbag and only used it twice and the lid came of by itself and emptied the whole bottle in my bag…wich now the bag is also ruined. I am very disappointed in this product as you would think it would have a better lid. For eg… ( screw on lid ). I paid $120 for the perfume $230 for the handbag and now cannot use either. Unsatisfied customer.
Prada Reviews & Complaints
I bought a pair of foot wear for men on 25th June which cost 176 KD (580 USD) The next day I decided to return it back for refund because the size did not fit my husband. I was shocked by the low standard of customer service! They told that they didn”t have enough cash money at the store to give me! So they took my contact details to call me. However it”s been a week and they never did!! The manager was so rude, when I told her that this is a bad reputation anout prada and I will never buy from your store again, she said it”s up to you!!
Prada Reviews & Complaints
I bought a pair of laced up flat leather shoes a few months ago at Woodbury outlet mall in New York . I wore it once and some leather near the toe pealed off. I ignored it thinking maybe I was responsible. Then the next two times the same thing happened on the same left shoe. Now after 3 wears, it is not wearable. I would like my shoe replaced or 330 dollars paid to me . Sonali Rastogi [protected]@morphogenesis.org
Prada Reviews & Complaints
I bought a pair of Prada Cat Eye 54022 Polarised sunglasses about 3/4 years ago from Sunglass Hut in Cape Town. I have noticed over the last 2 years 2017/2018 that the lenses seem to be separating. I am very fond of the style and would love to have them replaced or even just the lenses replaced. Any advice on how to resolve will be greatly appreciated.
Prada Reviews & Complaints
I Bought a pair of shoes from your outlet in oxford last year, I have hardly used them, I would say they are 90% new, I don”t have the receipt anymore but possible can trace payment to my credit card if I look deep enough into my statements . The issue is the back stiching is torn out from One side, If i pull the string the out, it will open up . I hope someone will be able to help with fixing it or replacing this late or shoe. Tks & best regards Akil khan
Prada Reviews & Complaints
I bought a pair of these shoes a couple of years ago. They were comfortable and stylish. The problem is Prada”s source of the rubber soles. The rubber has begun to crumble and fall apart. I contacted Prada and they said they would repair them for $65. I wasn”t thrilled but agreed and dropped them off at the local store. A few weeks later they called me to say the shoes could not be repaired. I knew they couldn”t repair them but expected them to replace the shoes. Shoes were in no way worn out or abused. It”s purely a matter of an overpriced poor quality product. If you pay nearly $600 for a pair of shoes they should last. I am sure Prada uses similar rubber on their entire line of shoes and handbags. Buyer beware! Overpriced poor quality junk.
Prada Reviews & Complaints
I bought a polo shirt 2 months ago and the collar has faded completely. I have worn it only 5 to 6 times and and the polo has completely become unwearable. I contacted the service center and they arent offering any help for the same.. Worst purchase ever. Very unhappy with prada.. They just told me that they cant do anything about it and it’s just “wear and tear”. Im sure that this wasnt suppose to happen just by wearing it 5 times. No other brands have given me such an issue.
Prada Reviews & Complaints
I bought a prada handbag in singapore late 2016. I hardly used the handbag much and the leather started wrinkling and the inner lining tore. I only use the handbag on occasions and all the stuff put in are very delicate stuff. Nothing to rough for the inner lining to tear. I went to the prada store and gave it to be checked. I gave it on 10.6.2018. They checked the bag and they told me the reason for the damage was because the bag came in contact with water and this damage could be just because of a few drops of water as well. I was never told when I bought the bag that not even a drop of water should touch the bag. Singapore has equatorial weather and it rains all the time. So its highly unlikely for working women like me that I could never encounter the rain. I asked for a replacement since the instructions were not made clear and if this was the instruction I would have never ever bought the handbag. The customer service liaison had absolutely no empathy for the situation and refused to be of any help. He said that parada is not responsible is anyway. If the products are so sensitive to water I think they should pull out all products. They are just scamming the people of singapore by selling their products here.
Prada Reviews & Complaints
I bought a Prada Mens”s Cotton/Poplin cost from the Prada Shop in Dubai Mall Extension and after I did my first wash all the liner inside pulled out and I couldn”t be able to wear it. I bought this coat with USD 1, 500.00 and now it is not wearable. I called and emailed customer service and sent all the copy of receipts and picture of the damaged coat, however, they are not responding promptly and they are terrible and it is frustrating. I did not except the service to be this low. I will never buy this brand.
Prada Reviews & Complaints
I bought a wallet from your Nisantasi store (Istanbul)in 27.06.2014. I took away the nisantasi store to have it repaired because of the wear on the sides of the wallet in 16.12.2016 The store employee told me that he would sent the product to Italy. After 2 months he said that the headquarters in Italy did not approve the product repairs and he gave me the product back. I did not accept this situation and sent the product back on 02.03.2017.And it was rejected again by italy. I have always used prada brand in my business life and social life and I am very satisfied. I can not accept this as someone who has done so much shopping from your brand. If a world brand such as Prada is saddening the customer for such a simple repair, there is not much to say about it. I would like to ask you to repair my wallet within the warranty coverage. I do not want your brand”s confidence and my loyalty to be damaged. Thank you very much for your interest.