Prasa / Passenger Rail Agency of South Africa

Prasa / Passenger Rail Agency of South Africa Reviews & Complaints

Reviews: 14


Total views: 4159

Published: 05 May 2018

Posted by: Goodmannyoka

afternoon my name is Muzi Nyoka i have a house that is situated right next to Hamburg train station on the 29 Sep 2015 a fire broke out from a piece of land in the station as a result of PRASA not maintaining their grounds the fire caught the wendy house that is close to the wall and that proceeded to the car port and the car caught fire as well, the windows in the main house close to where the wendy house was cracked. my problem doesn”t end there i went to the train station to try and find out who was the security on guard but to my surprise i was told that there is no security between Georgina and Hamburg train station and what amazes me is that everyday we see security patrolling past our house walking on the railway lines and further more people that works at the train station are refusing to give the numbers for anyone at PRASA so i can lay a complain with them. today its been four weeks in still stay in a house that has broken windows i don”t have a car to travel to work and i stand to loose my job because I”m late everyday using public transport. the case was reported to Florida SAP and they came out to assess the damage and they took the pictures and spoke to witnesses that were around. i have not heard anything from SAP since that day now i don”t know what to do from here. I”ve tried to call PRASA and sent them e-mails but no one is saying or doing anything. PRASA needs to come forward and answer to me and my family take responsibility of their negligence and repair damage to my property. if its have given a tender to someone to maintain their property so that particular person or company needs to be held responsible for the damage to my property. Kind regards Goodman Nyoka [protected] nyoka.[protected]

Consumer Reviews and Complaints


Leave a Reply to Wava Longhenry Cancel reply


Be an Informed Consumer

An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.