On 07/15/2014 I purchased a walk-in tub. When it was delivered I was on my way to my cemo treatment so I did not see what it was. The workers took my old tub with them and I had wanted to keep it to wather my animals. At first my wife was happy with it but I told her about the wallpulling away from the tub and she told me about the leaky faucet. We called and they came and fixed it. The tub has not worked since. The jets still do not work and now the shower head is leaking. The door opened up while I was taking a bath and we ended up with wet carpeting in both bedrooms. Then on 05/20/2015 my wife fell when her heal got caught in the drain, she fell backward and hit her lower back on the grab bar and her neck snapped backward. She ended up having the ambulance come and take her to the hospital. She had server whiplash and sever lower back pain. We have called them and told them to come and get their defective tub and that we wanted our old tub back. We have gotten the run around ever since. They want their money but they will not give me my old tub back. They are calling and threating to destroy my credit. I am tired of the way I am treated on the phone because I can not hear to good. I need help and I can not afford a lawyer on my income. I make to much to get a lawyer for discounted fees. Please help.
This complaint and/or review was posted on HolySmoke.org on 13:46 pm, September 22, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/premier-care-in-bathing-review/.
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