This company advertises Personal Style services through their Facebook page (Prep 101 – Personal Style Concierge). The prices vary depending on the service level purchased. I elected the Overhaul service which was on special for 75% off. My cost was $199.00 and my purchase was made on 11/28/2014. After a few weeks went by, I reached out via email to: (email address removed by HolySmoke.org admin) to Cedric who was “supposed” to be my personal style consultant. I questioned the status of shipments as the Overhaul service provides 3 outfits per month including shoes/accessories for a total of 12 months. I was instructed there was an issue with the files exceeding the limit but it was being resolved as of 12/17 which was the day of my response. I agreed to allow more time but as another week went by, I began requesting a refund. Again, I was asked to be patient and told my items would be shipped on 12/30 via DHL and I would receive a tracking . All of this was in an attempt for me to not file a claim through Paypal or my bank. Again, I allowed the benefit of the doubt but when I asked for the tracking the next day, no one could give it to me. I have all communications between myself and the seller that was done through email and Facebook Mesenger. As of today, I have filed a claim with Paypal, Better Business Bureau and my personal bank as I now believe this to be fraudulent.
This complaint and/or review was posted on HolySmoke.org on 08:39 am, October 10, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/prep101-review/.
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