I am very pleased with the senior pictures taken of my daughter but I am very unhappy with their web site. I put some items in the project file to be saved for later but I also put an item in my cart to be saved for later. When I went back onto the website I could not access my cart nor could I add to my cart. I called and was told that IT was aware of the problem and to try back in a couple of days. 2 days later I still can’t add to my cart nor access my cart, which makes a total of 10 days they have had to correct the problem but have not. I had to place my order by phone and am hoping I get the correct pictures. Since I was using a coupon they wouldn’t even wave the $7.50 shipping charge for my trouble. Very disappointed.
This complaint and/or review was posted on HolySmoke.org on 22:57 pm, November 05, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/prestige-portraits/.
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