The website shows big shiny trucks with the logo on the side. What finally picked up my belongings was a hired independent contractor making a run from the West coast, and delivering my stuff after it was held somewhere for 25 days. It had been loaded according to where it was going as I had to separate places 1/2 block from each other. I was assured that it would only be moved one time-from the truck it was picked up on to the 18 wheeler it would be shipped on. In fact, it was put in a warehouse so it was bounced around significantly then mixed up. When delivery was made, the driver showed up without any help. When he obtained additional help from another town (two hours later) it was only one person. I complained as it had taken four men all day to load it, so he hired a street person to assist from the neighborhood. I ended up helping to move my stuff, not only because they were not going to finish but the driver was angry. When the company had put all the stuff from wherever it was stored back onto his truck, they had mixed it all up, so he was having to unload it all then reload what went down the street. I stood and watched the driver try to wrench an antique armoire from Belgium onto its base and fracture the leg of it. In transition, an antique desk was pulled apart at the seams and cracked. Instead of moving a piece of equipment like I asked, they took it apart and lost the arm that suspends the light over the vacuum table, rendering it useless. They must have dropped a kiln from Germany as they broke the ceramic table inside. Dishes, some antique, that were bubble-wrapped, were shattered and it appeared that they were thrown latterally by the way they broke. The supporting frame for my antique mission bed was lost. Each time I called, from the time the load left my state of origin until its final arrival, I was stonewalled, advised they would get back to me with an arrival date and told that my contract gavve them 24 days to deliver the furniture. It was such a horrible exerience, I didn’t even follow through with the claims procedure. I did not purchase additional insurance based on the original assurance that my stuff would only be moved once, so my relief would have been pennies per pound with their option to take possesion of anything they paid on. DO NOT USE THIS COMPANY! .
This complaint and/or review was posted on HolySmoke.org on 22:06 pm, April 15, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/presto-logistics-review-2/.
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