They quoted one price, then charged another. Then,even though I’d said any future cleaning would be “as-needed” until I recovered from an illness, they still went on ahead an pre-charged my account for work they hadn’t done. Then, refused to refund my money. When contacted by my bank, they then sent in a hand-altered cleaning proposal. However, my carbon copy is in full-color, unlike their copy machine version on which they wrote the words at the top “original”, though the number of the Cleaning Proposal they submitted to my bank and my yellow carbon are exactly the same. I’m still waiting for my refunds. It’s been months. On their website and on a set of new Google.com reviews, you hear wonderful things, at least one of which is written by the same person who sent me an e-mail & replies to YELP reviews as “owner” [initials AM]. Please, don’t make the mistake I did. I was ill, and easily fooled because I was naturally more concerned about getting well. Do your own careful research. The real reviews read VERY differently from the ones they’ve written themselves. I wrote this review here because I’m so grateful to those others who had the courage to report it, because I felt alone & confused for way too long before I realized just how disingenuous this company really is. .
This complaint and/or review was posted on HolySmoke.org on 22:14 pm, May 13, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/pure-productive-services-review/.
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