Purolator Inc.

Purolator Inc. Review

Reviews: 1

1 RATING
(1)

Total views: 4023

Published: 15 October 2018

Posted by: Anonymously

My nomination for worst customer service ever goes to Purolator Courier of Canada. I called them to have a large package picked up in Canada and brought to me in the U.S. I requested Ground Service at $57, because Express was around $400. Before I hung up, I double-checked “That’s going to be Ground service, right?” and was assured it would be. When the driver went to pick up the package, he did not communicate any of this information. He made the sender fill out the waybill, which does not display an option for Ground Service. Instead it reads “U.S. Deferred”, which is Purolator secret code for Ground. After the sender checked off Express service by mistake, he didn’t correct them. Now Purolator is claiming the waybill has precedence over my phone request, even though they knew it was a mistake. I can’t afford $400 for a shipment, so I refused receipt of the package. They are returning it to the sender and are going to try to bill the sender for the return. How are these people still in business? .

Rate and Write a Review on Purolator Inc.

Sending

Brooke Franzman

Hello and welcome. When working with children, adolescents, and adults my focus is to draw on you or your child’s strengths to help

Gearfun

We bought a waterproof drone from gear fun for $109 and they send a 10 dollar one not working and not waterproof what i found the company

Ernie Reilly

Dr. Reilly is a Licensed Therapist, Child Therapist, Play Therapist, Adolescent Counselor, Adult Counselor, Family Therapist, Co-parent

My Precious Poms

Previous Review Next Review

Richard A Hoffman

I often work with symptoms of anxiety, depression, and relationship problems. I have 30+ years of experience, and feel comfortable with

Pet Food Center

Previous Review Next Review

American Tesol Institute [ATI]

Previous Review Next Review

Joe McKinnon

THis man promises the world, work for me and I will pay you this. You work, and he keeps saying waiting for payment from company just did