Customers reviews and complaints
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This complaint and/or review was posted on HolySmoke.org on 19:25 pm, April 02, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/pyrettas-lair/.
The reviews & complaints posted about Pyretta's Lair was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Pyretta's Lair as per Section 230 of the Communications Decency Act.
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Pyretta's Lair Reviews & Complaints
I ordered a hoody from this company, it took 4 months to get it, it was the wrong one so I sent it back.Its been another 3 months plus and don”t have anything .I have been trying to settle this with them but to no avail . I have got in touch with visa and due to the time they cant do anything for me. I”m now out 80.00 Canadian and there is nothing I can do. At Pyrettas Lair they have a great scam going on. Chris Caven
Pyretta's Lair Reviews & Complaints
I ordered a t-shirt from this company in September 2014 and in the beginning of October I logged into my account on their website to see it the item had shipped yet. When I logged in, their site stated that they did not have any records of me placing any orders, however they did take the ~$29 out of my account for the t-shirt. I emailed the company concerning the issue and was advised that I needed to give them an order number. I explained that I did not have an order number due to the above described reason. They responded stating I would need to log into my account on their website to get the order number. Again, I detailed that when I did that, it stated I did not have any orders pending. Finally, the decided to look it up manually and then accused me of lying about not having an order number. They told me that the order was marked as being “despatched” – still not answering my original question of when it would be shipped. I emailed them back showing them a picture of the log in screen and again asking when I could expect to have my item. Now they are not responding. Last night I sent another email stating I would like to cancel my order with an immediate refund as I immediately paid for my order when originally placed. I just received an email from another person in the company stating I need to give them my order number. This is crazy – I just went through this with Louisa and now I have to do it all over again with James. This company has been giving me the run around since day one.
Pyretta's Lair Reviews & Complaints
I placed an order on December 10th, 2015. From reading on the website, I knew I would probably not get the sweatshirt for the holidays, but was willing to wait a bit for a very unique item I really wanted. It”s now February 10th, and I still haven”t received anything. I emailed them quite a few times, and just feel like I”m getting the run around. First, I was told that the order wasn”t “dispatched” until January 5th because of the holidays. I received an automated reply when my order was accepted, why couldn”t it have included information about being closed for the holidays? Now I”m being told that it can take 31 business days for it to reach me. I have family in Ireland (I”m in the USA), and it certainly doesn”t take a month for my packages to reach them! And considering US mail runs on Saturdays, I”m almost at 31 “business” days now! After reading all these other complaints, which I really wish I had delved deeper before ordering, I have doubts I will ever receive my order. I sent yet another email yesterday, and am waiting the reply (by the way, no tracking?!? It”s 2016, almost ALL mail comes with tracking and this is a business!), but I fully intend to contest the charge with my bank and nochex if I don”t receive a satisfactory reply, or my item, in the next for days.