Purchased the Auvio Sound Box SBX24210. The sound is only slightly better than from the TV alone, but I didn’t expect Bose quality at this price. My biggest problem is the total absence of customer service. My unit did not contain a owners manual, which I really want to make sure I’m getting full use of the unit. I think I hooked everything correctly, but I want to be sure. Customer service does not answer phone or respond to e-mail. If they won’t stand behind product, I would shop elsewhere! BTW– why no manual? I was told it was new; maybe it was open box! Otherwise , manual would be there! Did they charge me new price for open-box unit?? I would probably recommend this product if they stood behind it instead of disrespecting customers. .
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