A truly awful experience. If you think the customer service is bad for buying things on play.com, don’t ever use Playtrade, certainly the worst experience of my life…listed 100 listings, all say they are active but none actually are, sent 12 e mails so far and had no reply, they wont let me transfer what’s in my play account to my bank, quite frankly I want nothing to do with play.com or its a abysmal customer service. If you order from them, don’t expect your delivery to be anywhere near on time, delivery used to take 3 days but is now nearer 10 days. Very poor experience indeed!! Very very unhappy and considering legal action!!
This complaint and/or review was posted on HolySmoke.org on 20:57 pm, April 12, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/rakuten/.
The reviews & complaints posted about Rakuten was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Rakuten as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.