Ranch Inn Motel Jackson

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Published: 20 August 2019

Posted by: Anonymously

People who have hectic schedule tend to spend time with their families when they are on holidays from their workplaces. They choose one of the best places to spend their vacations. For this purpose, they research where they want to stay, where they can get one of the best tourist attractions. But if you are not going to research before going for a vacation you may face many problems. Ranch Inn motel is located in Jackson, Wyoming where they claim to have one of the best services whether you are with your family, or on a business trip. But lately, customers are disappointed with the services at Ranch Inn Motel because they have not delivered what they commit. One of my friends had a terrible experience with this place.
He said that their customer service is below average, the staff is rude and don’t respond to customers problems. Some of the customers also told that they couldn’t sleep there because of the noise as they felt uncomfortable over there.
My friend told me that when he booked his rooms online and that was his first mistake. The website didn’t provide him with the true ratings of the hotel. While his stay at Ranch Inn Motel, the place was noisy and was not worth the expensive price. The staff is bad and they don’t know how to treat their customers. He also stated that he couldn’t sleep all night because of the noise from the street all night.
Another customer said that Ranch Inn Motel has hired a marketing agency to manage their ratings online and that’s why most of the customers consider online ratings to book their reservations and that’s the first mistake they make. The customer said the room was old and dirty; the floor creaked and groaned everywhere including the bathroom. The pillows were hard and that’s why he couldn’t get enough sleep while his stay at Ranch Inn Motel. Customer also reported that their staff was rude and front desk clerks were not friendly at all. This made the customer furious and he does not wish to visit this hotel again if he ever returned to Jackson.
Your customers should be your priority and you should not be always to keen to make money. But Ranch Inn Motel has failed to care about their customer and various customers have reported that Ranch Inn Motel is going to cheat on you. One of the customers who booked his room at Ranch Inn Motel 4 months ago, upon check-in he was told that his reservation has already started on Thursday and since he doesn’t show up they started charging his card and gave away his room. Now the customer, his wife, and 4 kids had no place to stay. The customer also said that the manager at Ranch Inn Motel didn’t cooperate with him. The customer was furious as he said that they gave away his room because of high demand at a much higher price.

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