I called them on September 2 2014 and was told i would get a diagnosis for free. Yes i did have spyware and malware on my computer. They said for 169.00 i could have a 6 month warranty. Than i called back a few days later and they told me i needed norton antivirus for which the sold me for 99.00. I am not happy at all with them. My first clue should have been when i wanted to talk to my husband and they said you might get a different tech. It took forever and i cant call them every day if something goes wrong. I thought they offered spyware and malware protection but all they tell you is it is infected and they need to clean it. Never do business with this company. They are a fraud.
This complaint and/or review was posted on HolySmoke.org on 10:27 am, December 22, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/ratchet-infotech-pvt-ltd-review-7/.
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