This website and their software is a fraud. It just doesn’t work! Paying for this software is the biggest mistake you could make.
I am Donna. This isn’t the first time that I lost data from my hard drive and that it crashed. I have crashed my hard drive a couple times before but this time I got cheated.
When I crashed my hard drive I Googled and searched for a recovery medium and I was shown this pain in the ass website.
It appears to be fine in the start. They gave this software to be downloaded for free and I could run it through my hard drive to actually see what it could recover or not. I downloaded the same software and scanned my hard drive using it.
Within 5 minutes it showed that it could recover 4526 files that were there on my hard drive. I found the software to be workable. It showed that I have to pay $200 to buy the software in case I actually wanted to recover files through it. The amount was more but I badly needed files.
I went ahead and made the payment that was to drown in a few minutes. The first claim of giving the software right away was false. They told me that I would get software in my mailbox in 2 days. What crap? you have to wait for 2 days to recover the files even after you make the payment.
After 2 days I got it in my mailbox and I installed it in my computer. Finally I ran the software through my hard drive. Astonishingly it says only 5 files could be recovered. What crap man! This was utter b*******.
I called them to abuse them and ask as to why this happened. They had no answer to my question and merely said that they would get back to me in 48 to 72 hours. That was a whole lot of time to drive any normal person who has made payment of $200 insane.
After 3 days also nothing happened. They didn’t entertain any of my complaint.
After 4 days I called up and asked for refund as I had already sent my hard drive to a professional recovery person. The software was an utter crap and since it didn’t work for me what did I pay $200 for?
These a****** kept on asking me if the software had actually said that it could recover my files before I paid for it or not. Then they asked for the screenshots of the software denying the recovery after 6 days of my complaint. A normal person who has a lot of work with the computer could not wait for 6 days for the b******* company to respond for the data recovery scam.
I told them that they didn’t ask for the screenshots or any other details when I called first and now that I have sent the hard drive for a professional recovery they are asking me for the screenshot. They purposefully delayed the process with no intentions of giving my refund that was clearly visible on the time of talk they had with me.
Do not use this website, Recovery Mechanic, on Google for data recovery. It’s a scam!!