We had a one-year contrct with Regus Virtual Offices and it automatically renewed. We made an agreement with the center manager to stay 3 more months and the be let out of our contract. The manager agreed and raised the rent for those 3 months and we had to pay monthly charges for phone/fax/it bundle even thought we were not occupying space. After our 3 month renewal contract was over, they sent an invoice fro $1,175.20 even though I went over every detail of our agreement so that I fully understood. They were going to charge us for all of this nonsense that didn’t make sense. I called the manager and let her know that I meant business. She is quite dubious so I asked to speak with her manager. They did credit the nonsense items and only charged us for “wear & tear” at move out which came to $270.00. I was happy to pay them the small amount so I would never have to deal with them again. Regus’ unethical method of doing business is they will try to drain you of every cent by adding nonsense charges on to your invoice. They will charge you for everything and some people probably pay these charges. Not me as I fought them all the way. Sometimes we get too tired to fight so be very weary of entering a contract with them. They will unethically charge you for the air that you breath in their space and then you have to spend time fighting tooth and nail every step of the way to get your money back. They are a very unethical and dicey company to deal with. Not worth it. Stay away. .
This complaint and/or review was posted on HolySmoke.org on 14:12 pm, December 22, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/regus-review/.
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