The company was delivered my 496 CI boat engine for repair on 06/03/13. As of 09/16/13 they still have not finished work on my engine. When I contact them before I sent them the engine they informed me that repair time was approximately 30 days. It’s now beeen over 3.5 months and I still have no estimated completion date on the engine. In the meantime, I’m incurring boat storage fees at my marina repair facility of $8.83 per day a cost which I had not anticipated. The only information I’ve received from Laura was that they were awaiting parts. My engine is not an uncommon one and I can find all the parts, pistons, rings, bearings etc easily online so it is my opinion that they are lying to me. I trusted them to live up to their repair time of 30 days but have been taken unfair advantage of including loosing a summer of boating, planned outings with my sons visits from Washington DC and visiting the various marine sites on Tampa Bay. They will not commit to any delivery date. I even asked them to return my engine and my payment check so that I could find another repair company to timely repair my engine. They denied my request and are now holding both my engine and i hostage. I guess the only way to apply pressure is to file a lawsuit to get my engine back. I’m wondering if they still have it. I did ask for the name of the company owner and his/her phone number but Laura would not give it to me. In summary, avoid this company. If what they’re doing to me is normal then you will experience more porblems and addtional costs than you should incur. Jeffry, Saint Petersburg, Florida .
This complaint and/or review was posted on HolySmoke.org on 06:39 am, October 13, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/remanufactured-com-review-4/.
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