I BOUGHT A GUN ON 8/21/10. WE GOT THE GUN HOME AND HAD TO DRIVE ALL THE WAY BACK TO GET THE TRIGGER GUARDE OFF. THIS IS AN ANNIVERSERY GIFT FOR MY HUSBAND. WE GET BACK HOME AND THE GUN IS MISSING PARTS. I CALL THE STORE BACK AND THE ASSISATNT MANAGER ALLEN INFORMED ME THERE IS A NO RETURN POLICY. I TOLD HIM I DIDNT WANT TO RETURN THE GUN I WANT TO ECCHANGE FOR THE SAME GUN WITH ALL THE PARTS HE SAID WE CAN NOT HELP YOU. I CALLED THE 1 800 WALMART NUMBER AND TALED TO ADREAN AND SHE SAID YES THEY CAN SHE WOULD SEND AN EAMIL TO THE MANAGER. THE ASSISTANT MANGER MIKE OVER THE MEAT DEPT. CALLED ME BACK. I TOLD HIM THE PROBLEM AND HE TOLD ME THE DAME THING ALLEN DID. I TOLD HIM I TALKED TO CORP AND THEY SAID COULD AND HE REFUSED TO HELP VERY RUDE!I CALLED CORP BACK AND AND TALKED TO REGGIE AND HE SAID HE WOULD SEND THE EMAIL TO THE MANAGER. I GOT A CALL FROM MIKE THE MANAGER AND HE SAID THERE WAS NOTHING HE WOULD DO TO HELP US THEY HAVE A NO RETURN POLICY. I TOLD HIM I DIDNT WANT THE MONEY I WANTED A WORKING GUN. HE REFUSED AND WAS VERY RUDE ABOUT IT. I CALLED CORP AGAIN AND TALKED TO ADREAN OF COURSE IT WAS THE SUPERVISOR NOT THE “ADREAN” I TALKED TO TWO DAYS BEFORE. ANYWAY I TOLD HER WHAT IS GOING ON AGAIN AND SHE SAID SHE WOULD SEND AN EMAIL TO THE DISTRICT MANAGER. I TOLD HER I CALLED THE TWO NUMBER THAT I WAS GIVEN THAT DO NOT WORK FOR THE DISTRICT MANAGER AND HE DIDNT EVEN BOTHER TO CALL FROM THE LAST 3 MESSAGES THAT WERE GIVEN TO HIM. I WANTED A REGIONAL MANAGERS NUMBER. SHE INFORMED ME WALMART DIDNT HAVE A REGIONAL MANAGER. WE HAVE BEEN DOING THIS FOR 3 DAYS NOW. MY HUSBAND HAS A HUNT COMING UP TOMORROW AND NOW HE CANT USE THE 500.00 GUN THAT I BOUGHT FOR HIM FOR OUR ANNIVERSERY! I HAVE MADE A COMPLAINT TO THE BBB TODAY. I AM CALLING MY LOCAL MEDIA TOMORROW AND I HOPE TO GO OUT TO EVERYONE BY FRIDAY. WE WORK HARD FOR OUR MONEY EVERYDAY AND WALMART EXPECTS US TO JUST GIVE IT AWAY. WELL THEY HAVE MESSED WITH THE WRONG WIFE THIS TIME.ALL WE WANTED WAS WHAT WE HAVE PAID FOR NOW LOOKK WHAT WE HAVE TO DO! ITS TIME TO STAND UP FOLKS AND TODAY ITS MY TURN! DONT SHOP AT THE DAYTON TN WALMART STORE 619.
This complaint and/or review was posted on HolySmoke.org on 02:13 am, September 27, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/remington-arms-company/.
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