Renew Massage Studio, LLC

I would advise you to avoid this terrible place. Don’t trust these guys. 

Reviews: 1


Total views: 252

Published: 22 August 2019

Posted by: Anonymously

Renew Massage Studio is a massage studio located in Denver, Colorado. Renew Massage Studio claims to be one of the best massage studios in town and offers the conventional package as compared to other massage studios. They claim to use organic products for their treatments and have one of the most professional people.
Like me, other customers have complained that their environment and surroundings are dirty, the bed and pillows are dirty. Customers have also complained that their packages are also expensive and they don’t wish to visit again. I agree with those people. These guys add hidden charges in your bill so they can steal money from your wallet. When you’d ask them about those hidden charges they will just ignore you.
My massage went horrible when I visited Renew Massage Studio. I had paid for a 75 minute hot stone couple massage but the masseuse used her hands rather than stones. This experience was way terrible. Moreover, the masseuse did not warm the bed before making me lying on it. When I complained about all this to the masseuse, she told me she wasn’t aware of anything like that and she can only offer this massage. Instead of making me relax, the massage worsened my mood. When I complained about this issue with the management, they just told me that they were sorry but they can’t do anything about it. Seriously? They ignored my complaint just like that.
You should make sure that your customer gets comfortable around you. You should also make sure that you are attentive to what the customer is saying. One of the customers reported that he went to Massage Studio after he had an injury with his back. He said that he ask the masseuse to especially target those points which were causing pain. The customer told that the therapist paid no attention to his sore spots, instead, the masseuse talked with him the entire time. But the concern was that he paid $80 for a 60-minute massage which didn’t show any difference to him. The customer was disappointed that the masseuse showed no interest in his pain, and moreover the lack of knowledge he had; as the masseuse was unable to deliver what the customer asks him to do.
One of the customers reported that he called for an appointment and asks the customer service that if someone was good at neck work. The customer said that he had his appointment and asks for the masseuse to focus on his neck. He was disappointed with the services at Renew Massage Studio and said that the masseuse never got to his neck and it made no difference to him. He said that Renew Massage Studio is a waste of time and money and never wishes to visit this place again.
The reviews from customers indicate that how Renew Massage Studio is keen to make money from the customers pocket without ensuring the health of the customers.

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