Accidentally booked the wrong campsite in a georgia state park through reserve america, you have no choice except to use them since this is where you are sent once you have decided to book. When I noticed that I had booked the wrong campsite I immediately booked the correct site and called reserve america to cancel the first reservation. I was charged $10 for the cancelation, what a ripoff. Found out that if I had called them I could have made a change for free. Ten bucks isn’t alot of money, its the principal.
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This complaint and/or review was posted on HolySmoke.org on 07:02 am, April 21, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/reserveamerica/.
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ReserveAmerica Reviews & Complaints
Hello I need to make a complaint about Reserve America. I made a reservation for my Anniversary with my boyfriend two months ago through reserve America. Yesterday ( Sunday) I happened to check my email and found an email from them stating my reservation was cancelled. I tried to reply back to the email stating I never cancelled my reservation, why was it cancelled. Today the 18th of June I checked my email to find mail demon. I called spoke to a rep told her what happened she went to help resubmit the reservation and we lost connection. I called back representing was giving me a hard time on the phone along with the upper visor. Stating that a refund has been submitted and that I would have to pay full amount again in order to get a reservation & not for the spot I wanted. I am charged a cancellation fee of 18. And have had my camping trip cancelled more likely by their error. This was suppose to be my anniversary celebration trip to relax & do some fishing together and they have ruined it and took my money.
ReserveAmerica Reviews & Complaints
I have used this system in the past only to find out that all of our reservations, both past and present are gone. We cannot access anyone through the list phones for Arkansas State Parks and the park system has dropped your company as an access point. I want to talk to someone about why we were required to use a system that failed and no one informed us of a problem. Now we cannot edit or cancel without calling each park directly and their lines are unavailable as well. First noticed 8/2/19. Phone number [protected]
ReserveAmerica Reviews & Complaints
I made the reservation for outdoor activities in the park of Illinois through the website http://www.reserveamerica.com. After I received the confirmation info and booking number, but I noticed that the park was in Indiana, but not in Illinois. I checked on the website, but there was no info at all about the place. They placed false ads and therefore I made a mistake. Be careful now.
ReserveAmerica Reviews & Complaints
I used the Reserve America App on my mobile phone to reserve a Virginia State Park campground. The App was difficult to use, kept crashing but got the job done. 30 days later I receive an email welcoming me to my Active Advantage membership for the price of $79.95. I have never heard of Active Advantage or Active.com. Apparently it is a pre-selected option that I missed while struggling with the App. It used all the information I provided to pay for my site (credit card, email address, phone number) to sign me up for a free trial membership that rolls over to a paid membership. I never received an email welcoming me to my free membership. It took me over an hour to cancel my membership and get my money back. They only allowed me to receive a refund because it was within 24hr of the charge. I find this type of data mining and requirement to opt out of “free” trials predatory. I will definitely think twice about using the Reserve America App again or any product that is sponsored by Active.com.