I bought a car for my sons birthday and when it came and i set it up it did not work! I emailed Ride on cars and had to go through a whole rigmarole of procedures to verify it wasn’t working all of this had to be done by email as you wasn’t allowed to speak to anyone direct! I then requested a refund as I was within the timescale and the car was faulty! they sent a courier to collect and then I waited a week and emailed asking where is my refund!they said that they had to have it tested by there staff at the warehouse! I then receive and email with pictures and a video attached saying that the car was working and that I had used the car! the pictures and video were not the same car I had been sent as it was never used and did not work/move! they only gave me a partial refund on these grounds so I got back less what I actually paid for the car! I wish I had read the feedback before purchase, I would never have bought anything from them and I can see its a regular scam that they do! DO NOT BUY FROM THEM THEY ARE FRAUDS
This complaint and/or review was posted on HolySmoke.org on 17:09 pm, January 10, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/rideoncars-co-uk/.
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