Robert Trent Jones Oceanfront Golf Course

There are no customer skills at this company.

Reviews: 1

1 RATING
(1)

Total views: 69

Published: 05 August 2019

Posted by: Anonymously

I stayed with friends at Robert Trent Jones Oceanfront Golf Course in Palmetto Dunes and our stay was not enjoyable nor pleasant.
Customer’s service at Robert Trent Jones Oceanfront Golf Course is impolite and unfriendly. Employees at the front desk paid attention to other conversations with other guests and ignored me while I made payment.
The staff members are not resourceful and not attentive. They failed to help with the necessary information and are not knowledgeable about golf. The poor maintenance of the golf course doesn’t invite many visitors.
The upkeep is neglected, and this already is a bad start for golfers. It is disappointing to walk up to steep bunkers, to see the poor upkeep of the golf course, and to have had staff who were not helpful to provide for our needs. The day out was not fun when I stayed at Robert Trent Jones Oceanfront Golf Course. It felt uneasy walking on Bermuda grass.
I did not like the golf course for the lack of customer’s service, and I was not able to find a parking spot. Amends were not met on time after a long wait at the front desk. Reservations were made in advance but at the front desk, they couldn’t confirm my details. Staff members took long breaks to avoid customer’s complaints.
The condition of the golf course is not in good shape to have golfers continue games at Robert Trent Jones Oceanfront Golf Course, they failed to warn players about the poor conditions of this course.
The high rates and the poorly managed course do not fit my needs to play at Robert Trent Jones Oceanfront Golf Course. The bare spots are not a good sight. The staff doesn’t clean the golf clubs and help with bags. A less than average golf course and terrible conditions in bunks. This is not a place of value to spend your money.
I noticed the tee boxes in bad shape and did not expect a badly shaped golf course. At the expensive rate I paid for the weekend I deserved better than that. The course is less than average. The neglect in the poorly shaped course shows the lack of interest at Robert Trent Jones Oceanfront Golf Course. An experience such as mine is not worth to share with friends.
The greens were not taken care of for weeks. I knew then my choice of the golf course was a mistake. I feel this golf course needs a lot of work done to become a popular resort for golfers. I won’t recommend Robert Trent Jones Oceanfront Golf Course to other golfers.
The course is not well maintained, and I don’t think it is fair for other golfers to have the bad experience as I had at Robert Trent Jones Oceanfront Golf Course. Take your money elsewhere and enjoy it greatly. Personnel did not care for customers in need of information. The communication is poor and doesn’t give Robert Trent Jones Oceanfront Golf Course a good reputation.
I am not pleased with services at Robert Trent Jones Oceanfront Golf Course and was not impressed overall experience.

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