Rooms to go is tricking consumers into buying a furniture package that comes with a 50″ LED TV. First of all, they don’t let you know up front that you will be paying “FULL PRICE” of the TV when you purchase the furniture. The salesman told me that the TV that you get will be at a discounted price, this is true for all customers that go to Best Buy to buy it. It’s like any sale anywhere. Second, after i bought the furniture package and had spent many hrs trying to decide if this was the best deal that i could find, the salesmen told me that you don’t ge the TV until 5 days after the furniture is delivered. Ok, so he gives me the Best Buy giftcard and i’m on my way. After the furniture was delivered, the cocktail table had a discoloration on it and a lamp shade was pushed down in the box which ruined it and it had dents all over. I had to call Rooms to Go and they are taking care of it. 3rd, I already paid for the gift card the day i bought my furniture. It’s still not activated and Best Buy and Rooms to Go both say the same thing…they blame it on eachother. One says they have to send the info and the other says that they already did send it so it can be activated. This is a crappy way of doing business! Just give the customer the gift card activated already! The reason why they wait 5 days after the purchase is because they’ve had many people just buying the furniture to get the tv and they would cancel the order after they got the TV. I just think that this is more of a hassle then what it’s worth. You’re better off not buying a package like this and just get the TV yourself. It cost the same anyways. .
This complaint and/or review was posted on HolySmoke.org on 18:20 pm, January 08, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/rooms-to-go-review/.
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