I ordered 17 items from this website and paid expedited shipping to get them in 7 business days. 8 days later I contacted them because no tracking information or any other communication was received from them. their response was they were happy to inform me that my order was delivered. So I waited and 6 days later I received the order… SURPRISE! they only sent me 12 items!! They never informed me I would receive a partial order, they never gave me the option to cancel and order from somewhere else! they were just waiting I wouldnt complain hoping to rip me off! Scam artists, liers, misleding customers. Now their only option for a refund is for me to ship back the items! Ipaid $143.31 and the cheapest shipping option would cost me $76!!! why should I pay this much for their negligence? is their mistake not mine and they have to refund my full amount and send me a return shipping label so I can send back their items. STAY AWAY FROM THIS COMPANY! liers, scammers, unethical! worse customer service ever!!!
This complaint and/or review was posted on HolySmoke.org on 02:19 am, June 09, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/rosewholesale-com-review-2/.
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