Date of incident – 19-07-2018 They organised an event in a 3 star property in noida. Invited people from many locations. Then their staff told about the packages and properties they are having. False promises about the policy like easy to cancel, easy to book, then i purchase their package for 30000 for 2 years. After 1 month i thought to go to somewhere for a trip and called the customer care to book a destination. First time i talked to their customer care. Pathetic customer service i have ever gone through just to book a package, also they demand for a fee of 10000 rps to book a hotel. I realized that this is a scam or a fake property provider, company is not able to entertain the customer, even they are not able to communicate properly. I had made a request for cancellation which i was told that if you dont like our services, you can cancel your policy. I followed up with them many times for 3-4 months, visited their office in noida when their director or manager misbehaved with us. they start wasting our time that drop an email to us for cancelling, then they wasted time that it will take 45 days to refund. after 45 days they didn’t reply to my email as well. This is a fake company which looted our hard earned money. They have made false promises at the time of booking the membership.
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