09/19/2019 I contacted Rush Card to cancel my card because it was stolen, then i had to answer 4 security questions before they would send the card. They said I did not pass so I would need to send copy of my Driver’s License, Social Security Card and bill with my current address, 09/20/2019 they sent me a text and I called they said the documents were unacceptable. I have had my card since 2017 and never had to deal with this, if I lost my card I pay the fee and they send a new card, . Not any more, . So today I told them I was not doing anything else because they are giving me a run around. I told them to keep the money as I cancelled my direct deposit while on the phone with them. Russel Simmons should be ashamed of the stipulations so that he can keep people’s money, that is what it boils down to. I am done, This was so stressful, never endured this with them in 2 years. I am also contacting the Attorney General because now Rush Card is ripping people off.
This complaint and/or review was posted on HolySmoke.org on 02:29 am, February 24, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/rushcard-unirush/.
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