I went to play a game on my brand new comptuer not even three hours after purchase. It was a game that was already downloaded onto the computer. Upon opening the game I received a Pop-Up stating that I had drivers out of date. Curious since i just purchased the Computer I accepted the system check. Was told out of 42 drivers 13 were out of date. For $39.95 i could download for Safe-Cart a driver updater. A little reluckant to purchase I did anyways because I wanted something that was up to date. After the download i called the customer support line just to make sure I had done everything right. The gentleman accessed onto my computer stating that I had the drivers out of date and since i hadn’t purchased a anti-virus yet tried to give me a sales pitch on Panda anti-virus for $499. After i told him for the fourth time i wouldn’t purchase the Antii-virus he hung up on me. Upon completing “all” the updates i discovered that I had downloaded a virus. One that was locking up a brand new computer. One that when I tried to get onto my Online Classes i was blocked from their server because i had a virus. I had to go back to the store from where i purchased my computer to exchange and buy a New one. I have tried to contact the customer service that i spoke to the night i downloaded the program and was told they don’t handle the refunds that i have to go to another site. Went to go to the site they provided and it wasn’t even a valid domain site. So i looked up my billing statement and found the charge to Safe-Cart. I tried to call them but they had closed early. Still waiting to hear a response in which I’m dying to hear what they have to say about their downloads.
This complaint and/or review was posted on HolySmoke.org on 14:52 pm, October 11, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/safecart-review-15/.
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