Sallie Mae

Sallie Mae Review

Reviews: 1

1 RATING
(1)

Total views: 3989

Published: 14 June 2018

Posted by: Anonymously

This has happened at least 6 times over the years during my relationship with Sallie Mae. Instead of calling you, or sending you a letter requesting that you call them (either one of these methods would be the professional and courteous thing to do), they block my on-line access to my account for no apparent reason. The message they give me is, “We’re sorry, we’re unable to process your request on-line. Please call us….” That’s a bunch of crap. I receive monthly emails from Sallie Mae encouraging me to sign on to my account to review and/or print my monthly statement and/or make a payment. I’m pretty certain that I can’t make an on-line payment unless I have access to my account. I find that the tactics they use with customers are sneaky and underhanded. Once I have paid off my loan, I will never, ever have anything to do with them again. That includes all of my children when they attend college and are looking for finanacial aid.

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