I travelled on flight tr7 from gold coast to singapore january 21 2019. A extremely drunk man was allowed to board the plane. Numerous reports of this man was made to the cabin crew but still allowed to board. Once the plane had departed he became aggressive rowards other passengers. Spitting on them swearing. Intimating them. He was so aggressive he started attacking other passengers. Myself and my two daughers were sitting two rows behind but he moved and came and sat in front and started attacking the man that was seated there. At on stage he fell onto my daughter. The flight turned around and went to sydney. We arrived in si ngapore 1.30 22nd january/ Scoot crew were very unprofessional did not carry out duty of care. I have messaged scoot numerous times concerning my disgust with this flight and there conduct. I have had no luck. I would like to be refunded for our flights. Also my daughters purchased visa for vietnam. I did not receive a visa or any refund scoot is the most unprofessional airline dose not seem to care at all about their customers.
This complaint and/or review was posted on HolySmoke.org on 03:44 am, October 17, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/scoot-tigerair/.
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