Last week I had to pick up a relative from the airport. Since we do not have our car, we rented one from Select Rent-A-Car. The owner seemed like a respectable man and we hired a car for the day. The driver would pick us up from our location and then we would be set to go.
On that day, we received a message informing us about the name of the driver and car number. We had selected an ordinary small-sized car so the cost would not be much. The driver arrived on time. We sat in the car. We asked the driver if he had water as we had forgotten our bottle at home. He did not reply. We asked him twice but he did not even turn his head. He was not deaf as we had spoken to him on the call. All of a sudden he turned on the music loud. We had not asked for it. However, we did not ask him to turn it off. Then he stopped driving and said he does not feel like it. We panicked and begged him to hold the steering as a car was in front of us. He listened to us and became normal again. My father who was sitting in the front seat told us that he was drunk. Before we could react, he turned the car recklessly and it hit another car. The front glass cracked and we met with an accident.
My brother’s head hit the glass and the shattered glass pieces of the front injured my father’s arms. Lucky I and my mother were saved from any hurt. We were taken to the hospital by the local policemen. I do not know what happened to the driver after that. Maybe he was arrested for drinking and driving. After the first aid was done, we immediately called up our relative and she told us that she had taken a cab for herself. The car rental company was such a disastrous choice. Before sending the driver they did not even see his face. My father said that his eyes were red due to intoxication and that’s how we found out. We could not get it that how was it possible for them to send someone drunk and have no idea about it. I am sure that his license must have been taken away. The car was damaged and we were badly injured. The rental company did not pay us any compensation for the injuries caused. They did not call us to apologize. A piece of humble advice to every person is to never book any car from this rental company as the drivers that are sent are not checked before duty. It can be unsafe and dangerous. Please take your business to some other place if you don’t want to disappoint your loved ones. Trusting this firm was the biggest mistake of my life. I intend not to repeat it.