I purchased a 2002 Mercedes Benz C230 on January 24, 2015 using a check. I followed up on January 31st asking why I had not received the title yet. They responded that it takes a minimum of 2 weeks to receive the title in the mail. I again followed up at 2 weeks. I was told the person who processes the title was not in the office. They took my phone number and promised to call me back. I again followed up at 3 weeks. I was told the person who processes the title was ill and would not be in the office. I asked at what time I could stop in and pick up the title. They hung up on me. I followed up at 3 weeks and 2 days. I was told the person that processes the titles was not in the office to call back in 2 hours. When I called back I recieved the same story. I Followed up the next day. I received the managers name but no commitment to deliver the title. I went to Cars.com to leave a review of the dealer. When I described my experience I found a review from a customer in Loveland Ohio who also had not received their title. This increased my conerns. .
This complaint and/or review was posted on HolySmoke.org on 13:54 pm, May 18, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/sena-motors-inc-review/.
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