09/23/2019 i purchased 52.00 worth of patterns from sewingpatterns.com website, i did not get a tracking number nor did it get a delivery date . i emailed them but never got a reply, i would like a refund because this is not how business is to be done . there is no number to call for customer support and the download link for my printable patterns is not working i would really like a refund for all my items and my shipping if i cannot get a reply or answers to my questions. i will however contact my bank to investigate this site.
Consumer Reviews and Complaints
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SewingPatterns.com Reviews & Complaints
Buyer beware of an incredible waste of time, paper and printer ink. Although I did eventually receive my purchase, I wish I had just gone to the fabric store. The download process is practically impossible and unbelievably time-consuming. I am a graphic artist and work with pdf”s daily, there is something WRONG with the way they have written their files. Multiple glitches, warnings and bizarre screen errors. After completing a “virtual” download, you will find that the files are locked and do not allow you to save them to your computer or access your printer dialog box when you hit print – meaning you cannot change the print preferences of this document to a low quality draft, so it will print 60 pages of high quality lines taking roughly an hour and using a lot of ink. After that you still have to glue the whole thing together before you cut it out. In the end, a $6.00 pattern also requires a half ream of paper and possibly new ink cartridges bringing the actual cost to more like $20-$60 depending on your printer. Good idea, bad execution. Definitely do not recommend unless you love to waste money and paper.
SewingPatterns.com Reviews & Complaints
DO NOT ORDER DOWNLOADable PATTERN- Download never works!!! Tried multples times, multiple computers and operating systems to download sewingpattern.com Adobe plug in for secure PDF pattern file delivery. Down load bombs and never loads. Company quick to take your money but only on line support is non existant. DID GET REFUND after emailing support to let them know it’s their problem no mine. What a scam! There are other and better sites to download patterns…www.esty.com.
SewingPatterns.com Reviews & Complaints
DO NOT ORDER FROM THIS COMPANY IF YOU ACTUALLY WANT WHAT YOU PURCHASED. I ordered from this so called company on 091812. Attempted to contact them, with no avail… an answering machine picks up. Emailed them about 10 days from the date of my order for the first time, just asking when my items will be delivered. No response. Emailed them 3 more times requesting some assistance. No response. I wish I read this complaint board before ordering. If they are an actual company, they”re doing a terrible job. I now just want my money back.
SewingPatterns.com Reviews & Complaints
DON’T USE THIS COMPANY — I ordered patterns on-line and after 10 days had received nothing. They took my money and sent me a receipt, but no one answers their phone. I have emailed and started a dispute resolution with PayPal. I’m up to 13 days-and-counting and finally went to the store and bought the pattern in person. What I thought would be a time-saving measure actually increased my work load and delayed the start of a project. Stay away from this site.
SewingPatterns.com Reviews & Complaints
How disappointed I am, I found this site and liked right away, I bought 2 downloadable patterns, after several attempts I managed to print them out. So I decided to order 4 more to be mailed, Ags 3, 2015. My money was taken right away, a confirmation of my order was sent, order number 528411, I waited 2 weeks, to request shipping information, my order has not arrived as of today Ags 22, and my emails requesting information have been ignored so far, I managed to received a confirmation back from “support” that my issue had been passed on to shipping, still waiting, at this point I only want my money back, although I was still hopping that my order would arrive soon, but after reading all these complaints, I am afraid that it all was a rip off I wished I had checked more carefully this site reputation! I will keep bugging them until I get my money back, and this is it. Never again I am in Ontario, Canada
SewingPatterns.com Reviews & Complaints
I bought a pattern and never received it. When I phone, no one ever answered the phone nor the email that I sent via the website. I did find a phone number and finally spoke to someone. After much arguing, I received a check refund. 818.539.0327 818.571.3900 The owner is David If anyone else has any problems in getting their money back. Try calling these numbers above.
SewingPatterns.com Reviews & Complaints
I bought patterns online and couldn”t download them. I have a Mac and followed the instructions but the link did not work, maybe because I am in Australia? Anyway I got zero response from writing to this company and then tried to dispute it through PayPal with still no response. I contacted them again and guess what – no response. There is some happy money pinching robot just collecting cash for nothing out there. What a disgrace!!! DO NOT USE THIS WEBSITE!!!
SewingPatterns.com Reviews & Complaints
I have been trying to reach David Shemula and Margot Grabie who are the owners of these site. I cannot download or open any of my patterns I bought from them. The Locklizard program is blocked. It need to be activated. I have spoken to several people who are having the same issues and who have also been trying to reach these people without success. I have sent several emails to Printsew as well as Sewingpatterns but are yet to receive and answer. I contacted Locklizard direct but they cannot help as Printsew has to unblock the documents. Can I get a response!!! There is no responses back on emails sent.
SewingPatterns.com Reviews & Complaints
I ordered 2 patterns from this online store 16 (!!!) days ago, and my order is still in their warehouse. After waiting one week, I e-mailed them to check what is wrong with my order and why it has not been shipped yet. Got a reply that “one of your patterns is back-ordered, so your order will be shipped next week as soon as it will be available”. (Please note, they didn”t mentioned that this item is back-ordered on their web-site, neither did they e-mailed me to inform about the delay.) OK, I decided to wait until “next week”. But nothing really happened “next week”. Moreover, I e-mailed them asking about the update concerning my order and no one answered. So not only their customer department doesn”t have a phone, it also can choose not to answer customer”s e-mails, which is a sign of pure negligence. So, after waiting for 16 days, I”m now canceling my order with them. Do not order from them, the prices are lower by a few bucks, but you will wait for months literally for your order to arrive. One more thing, there are a lot of nice words about their service in the testimonials part of their web site from “real people”. After dealing with sewingpatterns.com, I doubt those real people exist.
SewingPatterns.com Reviews & Complaints
I ordered a paper pattern on May 6, 2017. My PayPal account was charged immediately. After receiving nothing for two weeks, I contacted Sewing Patterns. com through their contact form and via email. No response whatever. I contacted them through PayPal. No response whatever. At this point, I am asking for my money back through PayPal, and sewingpatterns.com has yet to respond to me in any way.
SewingPatterns.com Reviews & Complaints
I ordered a pattern from this company on Sept. 28, 2010 for a Halloween costume. When I didn”t receive a confirmation e-mail or a response to an e-mail inquiry about my order, I did some research on the company. I sent an e-mail on Sept. 30, 2010 to cancel my order after reading the reviews on this site. (I would have saved myself a lot of time and aggravation if I had read these reviews first.) Since then, the company has charged me the full price of my order. I called the number listed on my receipt, only to get an automated message that “the representative at extension [protected] is unavailable.” I”ve filed a complaint with the Southern California Better Business Bureau. Based on the number of complaints here, I”m also filing one with the California Attorney General”s Office. I don”t expect anything to come from either of these actions, but at least it”s something.
SewingPatterns.com Reviews & Complaints
I ordered a pattern May 17, order # 548614, $5.99 for pattern, $7.95 for shipping. paid with my visa… I”d like to get the pattern. They cannot refund my visa because the payment page is not secure and my visa number was sold off and went half way around the world. the card was cancelled. I have tried to contact them by phone, and e-mail to no avail. 2518 Lincoln Blvd, Marina Del Rey, CA, 90291, USA Phone: [protected] sewingpatterns.com ORDER RECEIPT Order Number: 548614Date Ordered: May 17, 2016 Thank you for your order! – Please print this page and keep for your records. Billing Address Shipping Address Jean Ryan 11 Morningside Drive St. Catharines ON L2N 2Y8 Canada Jean Ryan 11 Morningside Drive St. Catharines ON L2N 2Y8 Canada Payment Method Contact Information Visa Card Number: XXXX-3300 Expiration: 4 / 2019 Email: [protected]@sympatico.ca Phone: [protected] Item Price Qty Total Simplicity 1120SIM Size: A [protected]) Delivery: Postal 5.99 1 5.99 Notes: Sub Total: $5.99 Tax: $0.00 Shipping: $7.45 Processing Fee: $0.75 Total: $14.19 Thank you for your order! If you have any questions regarding your order, please email us at [protected]@sewingpatterns.com and be sure to type your order number on the subject line.
SewingPatterns.com Reviews & Complaints
I ordered a sewing pattern online from them on 10/11/16. My credit card was charged immediately. The next day, my credit card information had been stolen and numerous unauthorized charges had posted to my credit card account. I of course contacted my credit card company and had the charges removed, and will have new cards sent. But do not order from this company – it appears to be a scam website set up to steal people’s credit card info! Their website is very odd and should have raised red flags, but I unfortunately took the bait and got my info stolen.
SewingPatterns.com Reviews & Complaints
I ordered four patterns from this company through their download program. I received the patterns within 1 day in my email box. I thought I was downloading the printing program, but I made a mistake. For several weeks, I couldn’t download the patterns. Then I went back and read the directions again to see what went wrong. I realized that I had made a mistake when I was trying to activate the print program. Once I figured out what was wrong, I had no problem at all.
SewingPatterns.com Reviews & Complaints
I ordered from them 2 weeks ago. I sent 3 emails and they have not responded to any. I checked out their address and there”s an electronics store there. Do not buy from these guys, it”s a scam!
SewingPatterns.com Reviews & Complaints
I ordered international express post to Australia. Payed $20 AU. It took 8 weeks to arrive. I emailed them before I had received the product and demanded a refund of the difference of international express post and regular post. I received an immediate email saying my email will be directed to the I heard nothing back. The receipt retrieval page has been permanently/conveniently removed so you don”t have access to your previous orders. Order Number: 536402 Date Ordered: Nov 20, 2015. I sent the email on 18 December 2015.
SewingPatterns.com Reviews & Complaints
I ordered one pattern, they actually sent a bizrate survey and no pattern!!! The customer service is ONLY by email, which they never answer. Stick to ebay for deals on sewing patterns, stay clear of this web site.
SewingPatterns.com Reviews & Complaints
I ordered patterns from them in October 2011 & received partial shipment at that time. 2 items were on backorder. Received one of the patterns in December2011 after numerous e-mails to them. They told me they would be sending the second pattern & have not received it as of January 26, 2012. I have e-mailed them & have had no response from them. There is no longer a number listed on their website to contact them, plus you can no longer look up a receipt on their site. I will no longer be using them to purchase patterns as I have in the past.
SewingPatterns.com Reviews & Complaints
I ordered patterns from this company in December. I did not receive any order confirmation other than paypal confirmation that my payment went through (and indeed, the money has been taken out of my account). Thinking this was odd, I emailed them for some details on order confirmation as well as the overall status of my order (as in, had it been shipped?), no answer. I proceeded to email the company a few more times and still no response. Filing a dispute with paypal did not garner a response either, so now I have a claim filed.
SewingPatterns.com Reviews & Complaints
I ordered patterns from this company on 10/12/16. My card was charged right away, but two week later I had not received my order. The phone numbers provided by the company go directly to voice mail. The e-mail I sent on 10/22 got not response, and the one I sent on 10/25 got a stock “we will get back to you in one business day” response. It wasn”t until I sent an email on 10/26 telling them to cancel the order and refund the money that I got a response telling me the patterns had been sent. I did receive the patterns, with a 10/26 postmark, which I sent back. I asked my credit card to dispute the charges. Yesterday, I got a call from my card company saying there appeared to be fraudulent charges on my account. Sure enough, there were fraudulent charges dating 10/29. I have cancelled the card, but it seems a bit too coincidental, especially given previous complaints.
SewingPatterns.com Reviews & Complaints
I placed and paid for three separate orders but nothing arrived. I have sent email after email, each polite. After one month, I was told there had been a mix-up and the patterns would be mailed – nothing arrived. After another month and many emails later, I was told the patterns had been mailed. Nothing arrived. Now I am greeted by silence. I registered a complaint with PayPal but it says it can do nothing. I am so upset, and am short $135.40. The website offers no recourse other than emails, which go unanswered.
SewingPatterns.com Reviews & Complaints
I placed order #601728 on 4/4/18. I tried to contact them several times via their email address on their Contact Us page. No response. I can”t locate a phone number on their website but I tried several numbers that other customers who had similar issues with this same company posted but all were disconnected . I ordered a Vogue pattern and a Burda pattern. The Vogue pattern I ended up purchasing at JoAnn”s because I needed to get the outfit sewn. I”m still holding out for the Burda pattern!! Terrible company with terrible service!!!
SewingPatterns.com Reviews & Complaints
I PLACED TWO ORDERS TOTALLING 97.14 FOR SEWING PATTERNS, MY ACCOUNT WAS CHARGED IMMEDIATELY, I HAVE YET TO RECEIVE ANY CONFIRMATION OF MY ORDERS, I HAVE TRIED CONTACTING THEM VIA THEIR WEBSITE WITH NO RESPONSE, I HAVE CALLED AND LEFT MESSAGE AFTER A FRIEND FOUND THEIR PHONE NUMBER FOR ME, AND I AM AFRAID I HAVE BEEN RIPPED OFF, WHY WOULD A COMPANY NOT PROVIDE THEIR PHONE NUMBER, NO CONFIRM AN ORDER OR PROVIDE AN ORDER NUMBER, OR RESPOND TO YOUR QUESTIONS AND COMPLAINTS.