I ordered a pair of shoes from Shoe Dazzle in February 2014, a one time purchase of $19.95. Since then the company has charged me a reoccuring fee to my account on March 10,2014 for $39.95, and again on April 15th,2014 in the amount of $39.95. I did not agree to this. The company did not have permission to take that money from my account for the months of March & April, nor did they make me awa that they were doing so. I had no knowledge of these charges until 4/19/2014 when i just happen to log into my bank account to check the status. It is not my primary bank account so therefor I did not notice the money was missing till now. I contacted the company and explained that I did not authorize these charges. I asked that my money for the months of March & April be refunded as I had no knowledge of these charges, I did not receive any merchandise for this money,I did not make any purchases from that company during those 2 months, and did not give my permission for this money to be taken. My account in now overdrawn with my bank,and checks that I have written to pay bills are now bouncing due to these illegal charges to my account. I have now had to shut down my card, list the charges as fraudulent with my bank, and now am waiting for my bank to credit back my account to bring it back into the positive. This has been nothing but a headache for me, all because I ordered one pair of high heels on clearance, which also turned out to be the worse quality pair of shoes I have ever recieved in my life, and they were not even the correct color. This company has now stolen money from my account for 2 months,and would have continued to do so,had I not caught them. It will take me weeks to correct everything with my bank. The company has made no effort to make things right, and takes no responsibility for their actions. I hope someone takes legal action against them. They cannot do this to people, specially without their knowledge. .
This complaint and/or review was posted on HolySmoke.org on 08:55 am, April 18, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/shoedazzle-review/.
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