I located the company on Google with an AD for 4 rooms for $59 and a $10 off coupon. I initially called and was informed the $59 reflected the $10 off coupon so I declined, thought the AD was misleading. I received a return call from the company and they agreed to apply the coupon. The call was somehow disconnected and I received another call from someone else to complete scheduling the appointment. Well the tech arrived, took a look around and said the cost would be $389. I said I want the service for the agreed amount of $49. Tech calls office and the amount goes down to $289. Again, I said I want the service for $49. Tech gets back on the phone and talks to supervisor and he comes back and says what is your budget for cleaning the carpet. I respond with $49. Tech puts me on the phone with the supervisor who was unprofessional and pushy. I said I want the service for $49 and put the Tech back on the phone. The Tech then informs me he needs to run my credit card information BEFORE he does the service. I said I will pay you when you are done with the cleaning. He says he cannot do the cleaning unless he runs the credit card. At this point, I say you may leave. I have had my carpets cleaned many times over the years and have NEVER had an experience such as this one.
This complaint and/or review was posted on HolySmoke.org on 02:02 am, February 16, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/silver-state-carpet-cleaning-review/.
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