Simpson Orthodontics is a trashy place. The dentists are nice but the rest of the staff is horrible. I had visited that place for getting Damon Braces. These are a special kind of braces, which cost a lot more than the traditional braces, but they offer you a faster and more comfortable treatment. I knew it was going to cost me a hefty sum but I was certain. When I had discussed this issue with their dentists they told me it would be a great choice for my teeth.
I got the braces and that’s when things took a turn for the worse. As it was a costly treatment I had opted for a payment plan. I didn’t know that they would charge me nearly 1.5x the original sum because I chose to pay through a plan. My braces were fine but they were stealing money from me. When I noticed that they were charging me every month even though the treatment was finished,
The treatment had cost me something around $5000-$6000 and they took nearly $7,000 from me. I contacted them multiple times about this issue and they just gave me vague replies all the time. They are financial scammers who are living off of the money of innocent customers. I should have known how pathetic these guys were when I saw how poorly their staff behaved. The reception, the hygienist and the billing people, they all were rude and kind of careless. Sure, there were some cool-minded people too. But the thing is, they don’t listen to your complaint or concerns at all.
There was one time when the receptionist (or the customer care) told me that I should only contact them if there is any dental issue. I visited their office multiple times to sort out this problem but whenever I visited the responsible person wasn’t available. Later, I found out that I wasn’t the only victim of these medical offenders. Many other people had complained about the wrong billing and overcharging. One guy had to pay $200 extra for a simple treatment. When he enquired about the reasons, he didn’t get any.
One other lady had to incur a bigger loss (around $800) due to these criminals. These people don’t care about the damage they are doing to others. All they care about is filling their own pockets. I was fooled by its positive reviews. I had heard a lot of great things about the dentists here. And like I said, I didn’t find anything wrong with their dentists. But I think that’s just their way of deceiving people. The dentists act all nice and courteous to make sure you don’t call them out. Because such a huge scam isn’t possible without them knowing about it.
I can’t recommend anyone to go to Simpson Orthodontics. These guys are scammers who I believe will go to jail someday because of their fishy schemes. These people cost me and many other hundreds and thousands of dollars through their wrongful billing.