On Monday, September 15, I authorized Sirius/XM to debit my checking account by the amount of 52.50 to pay a quarterly invoice. Instead, Sirius/XM debited $304.00 from my checking account. Because I am a school teacher and on a tight budget, the extra $252.00 that they took from my checking account caused some of the other scheduled debits to be rejected or bounce, caused extra penalties and fees for each rejection. On September 15, the same day, I contacted Sirius/XM “Listener Care” and explained that they had taken the extra $252.00 without permission and authorization and requested that it be returned immediately to my bank. I provided my debit card number to them on four occasions so they could do so electronically. Instead, they advised me that “policy” dictated that they refund the stolen funds in the form of a paper check that would take “five to ten business days” to process. Finding Number 1: Sirius/XM may wipe out your checking account upon their own whim. Finding Number 2: Once the mistake is pointed out to Sirius/XM, they will not act proactively to solve the issue. Finding Number 3: The prudent consumer will avoid doing business with this company, or will do so in peril of his/her resources. .
This complaint and/or review was posted on HolySmoke.org on 16:31 pm, December 17, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/sirius-xm-holdings-review-6/.
The reviews & complaints posted about Sirius XM Holdings was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Sirius XM Holdings as per Section 230 of the Communications Decency Act.
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