I can’t count the number of calls I made and the number of lies I was told by this company’s employees over a 9 month period!! Every time I called to check status of my rebate check I was told the rebate had been approved and I was on the list. A couple of more months pasted and no check. I would call to get the same lie but I was actually given a name of the person (who would be issuing the $100 rebate check) who did not even work there. Phoned the phone number given to me along with “THE NAME” to inquire status of rebate and the sales rep. said no one works here by that name. A couple of months later, I was offered monthly credits of $10 instead of a flat $100 check. I declined at the time… little did I know it was the credits or NOTHING! Which is exactly what I got, nothing. My 12 months was up in Jan. & I continued to pay but didn’t use them after Nov. I installed a different system and so far love it! Not sure if it’s the new service or if being rid of the INCOMPETENT Sky way Usa’s BS that makes me smile.
Customers reviews and complaints
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This complaint and/or review was posted on HolySmoke.org on 16:51 pm, February 14, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/skyway-usa/.
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Skyway USA Reviews & Complaints
I e-mailed skyway and said that I would like to cancel and please let me know what is involed in doing this (where to return the equipment exc..) the next day I went to get on the dial up internet that takes forever to get on to and when you do get on it will kick you off, or will take forever to pull up a page. I also run a internet business…(not going well) some pages it will not come up at all. That day I tryed to check my e-mails to see if they had e-mailed back…I could not get on the internet. So I called the company and was to call the next day to talk to someone then. So I did, when I called I had to talk to 3 people and found out that they turned off my internet and charged my visa $599.95. They said I had a contract with them for a year. I told them I did not sign a contract and what about the $100.00 rebate I was suppose to get when we had to buy the equipment. And get this she said she e-mailed me to let me know she had canceled…I asked her how was I suppose to get this e-mail when I can”t get on the internet?????And my account was already paid for the month…so if you go with this company you will be calling every 3 to 4 days to see why you internet is so slow…and you will be passed around until someone will tell you to clean your cookies…or unplug there equipment for 5mins. or so and all should be good…It”s not worth it!!! I pay $50.00 a month for this service…Look some where else…They took money from me with out me knowing…Good Luck!!!
Skyway USA Reviews & Complaints
I got my Skyway Internet back in January of this year and I am very unsatisfied with it! It seems like every day I am on the phone with them (when someone is actually there to take the call) to complain to them about the very slow speed and sometimes it won’t even connect. It’s very sad that i can get higher speeds out of dial up. I can’t even check my email or send pictures with this crappy setup. Not even a month after i had the satellite the eye went bad and they charged me $150.00!!! I hope you people read this and don’t make the same mistake i did because I am now stuck in the one year contract with crappy service. DO NOT SIGN UP FOR SKYWAY USA
Skyway USA Reviews & Complaints
I ordered Skyway USA wireless for my son who lives in a rural area and cannot get Verizon or any wireless services. We were promised a rebate of $100.00 and 2 months free service and $149.00 would be the cost and we would own the equipment. They took $249. out of my account and when the box arrived it was huge and the directions were poor. We called Skyway, they said they haven”t had a $100. rebate in 6 months and its one month free service and we would have to pay to send the equipment back. It weighs 50 lbs. Called my bank and this is internet fraud, I will be receiving papers from my bank and they will then refund the money. We may have to pay to send it back. I should have checked this company out, they have horrible reviews. It definitely is a scam and internet fraud. Anyone faced with this and has put the charge on a debit card/visa logo has a leg to stand on. DO IT!
Skyway USA Reviews & Complaints
I signed up with Skyway last Nov. They represented installation service for CA. at $149. After taking payment for a year they could not come up with someone to install. I had to install on our three story house. I find the cheaper download service to be very slow. Tech support never returns calls. I am unable to upload a lot of files as they do not have the right so called ports in their system. I use MobileMe for six years now and with Skyway it is structured to where I just cannot upload share photo files. They refuse to refund any unused service on my canceling the contract. Yet they cannot provide what I always had with out in the country phone line internet service. I just never knew that there were servers that did not have the required so called ports which limits the sending out of files. I cannot use my MobileMe share file service. Skyway cannot provide what forever has been normal satellite service yet they refuse to refund my year of prepaid service. I should have caught on when they required a one year contract. Sign up with them and you are stuck. Cannot wait for the year to be up and move to another service. The required one year contract really says it all. Spend a few bucks more and get far better service.