A registered item addressed to me was handed in at the Simon’s Town Post Office on 18 May 2018. To date the item has not reached my local post Office in Faerie Glen, Pretoria According to the tracking it has remained in the Cape Town Postal Hub since 21 May 2018. Enquiries and complaints at my local post Office in Faerie Glen had no results. They simply say it has not reached them An e-mail to SAPO client services has not been responded to and at the contact number on the internet [protected] there is no reply. How can I establish what happened to my package? Tracking number RC316475435ZA
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This complaint and/or review was posted on HolySmoke.org on 21:03 pm, July 03, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/south-african-post-office-sapo/.
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South African Post Office [SAPO] Reviews & Complaints
a registered mail was sent to me from germiston south africa. The post office staff adresed it wrongly to russia instead of usa. We were told the mail will arrive after 10 days. Tracking it after 10 days, package shows its stil, in sa but addresed to russia. I called and held for a very longtime but finally spoke to a lady who said she was going to change address. Tracking it 2days later still shows the same wrong address. I called and spoke to a wilma who told me mail hasnt left sa yet but theres nothing she could do to help, she gave me a 011 number which is never answered. Now i have been trying to call but all the agents are busy, i hold for more than 30 min but no one to speak to. I thought paying a fee would reduce the problems. Please help. package number is rj012682139za
South African Post Office [SAPO] Reviews & Complaints
Dear Sir/Madam, i have sent 7 seven pices of parcels from SELCOURT TOWERS branch Johannesburg South Africa delivery time was 21 to 35 days by surface, but 6 months gone but still not any information about my lugage i cant find from your system by tracing option, there is not infromation about my shipment, details are: CN003473279ZA CN003473092ZA CN003472993ZA CN003472976ZA CN003472874ZA CN003473319ZA CN003473438ZA DATE 14/04/2011, TELLER ID 1141317 Please find out my shipments and let me know how can i check about my shipment, i checked from customs, post office, and other places but they say your shipment is not in pakistan, south african post office sent while south african post office all copmlaints office say we already sent to destination but there is not any proof, please inform me by email or my phone or sms [protected]. 0r by email, [protected]@hotmail.com, i am shifted in saudi arabia but my family is in pakistan. please inform me soon as possible thanks and regards zubair awan
South African Post Office [SAPO] Reviews & Complaints
Good day, I ordered Puma Classic X Paul Stanley on the 05/06/2019 from the Dressinn website, the estimated delivery date should have been 14-17/06/2019 and to date I have not received the item from the SA post office. My order number is : RU378518051NL. I have been tracking the item from the 17/06/2019 till to date I have not received my item. I have followed up with the South African post office call centre countless of times and they keep contradicting each other and i have to hold for up 25 minutes when i call the call centre, I finally requested to speak to a Supervisor, I spoke to a Lindiwe Shilaluke with the reference number:HD3448559 who advised that the item referred to the Braamfontein post office on the 17/07/2019 with the local tracking number :RI359875135ZA, I went to the post office on the 23/07/2019 the consultant told me the item is not received from his side I called the call centre yet again and spoke to Lindiwe who confirmed that she would follow up and check where is the item. On the 24/07/2019 I received a call from a Sherly from the Braamfontein post office informing me that my item is lost. This is the first time that I’m using your Dressinn and the website to buy anything and I must say I’m disappointed with the atrocious service that I have received thus far from you and your service providers that you have contracted to deliver the items. I will not be ordering anything from you guy ever again and I will make sure I post this on very single complaint page I can find just to warn other customers of the kind of service your company and your service providers give to customers. Please see the emails that I have sent to your post office address several times and till to date I have not received any feedback. I don’t want a refund for the item I bought I want the item. Kind Regards, Mannda Dimana
South African Post Office [SAPO] Reviews & Complaints
Goodmorning everyone, i am extremely dissapointed with the service I got from the South African Post Office.A parcel was posted to me on the 8th July 2016 from Australia to Sandton by my older sister.so yesterday I went to Gallo Manor post office after tracking it several times I was told my parcel was stolen, it was a Samsung galaxy s7 edge I only received the cover, apparently they said the parcel was tempered with and opened, I contacted Australian post office and they have been notified that delivery was attempted two times and I was never found of which its not true, now they are saying it takes about two months for them to investigate and I will never get my phone.a nyone who knows who I can go about it, please help I am really hurting.
South African Post Office [SAPO] Reviews & Complaints
Hi There, I made international courier on 01/09/2017 from Midrand branch but we never received the parcel and no one gave status. We haven”t received status from my parcel, please see the attached receipt. Reference number/ Tracking number: CN [protected] ZA Reference number/Tracking number: CN [protected] ZA It”s been a long time please kindly let me know when can I receive my parcel. I sent many emails to customer service but no one responded yet.This is very worse service and irresponsible people. Regards V Konduru
South African Post Office [SAPO] Reviews & Complaints
I bought a parcel from Czech Republic. It arrived at JHB International Hub on 24 June 2016 (Tracking Number: RR…Z). On 11 July I received a response to a query logged via the SAPO website enquiring as to where the parcel is and how I can get it to Benmore Post Office in Sandton. I received a response from Benjamen Blignaut saying that it was sent to Benmore on 11 July 2016. I have called Benmore PO everyday since then and each time they say the parcel is not there. I have also been to the PO and was given the same answer. I have a new tracking number “RI…ZA”. I eventually got through to JHB International Hub and they told me the parcel left for Benmore on 19 July 2016. Benmore has subsequently confirmed this, however, the package has STILL not arrived at Benmore. How long does it take for a package to go from JHB International to Benmore – IT IS ABSOLUTELY RIDICULOUS – 6 BUSINESS DAYS AND IT STILL HAS NOT ARRIVED. I CONFIRMED THIS TODAY.
South African Post Office [SAPO] Reviews & Complaints
I have been using post office for sometime buying different products from ebay and the shipping period has been fairy the same in the region of a month This time around I have ordered items since July, the tracking system for all different products clearly shows on civilized countries like China, USA the products left within 5 days of purchase. it September my wife”s gift is still stuck hell I wonder where in the worst mail service being called SA post office. the mails and numbers for so called customer services are never attended to. This embarrassing !!!
South African Post Office [SAPO] Reviews & Complaints
I ordered a PS Vita 16GB card from Japan on 05 10 2016. I went to collect it from my P.O. Box on the 27 12 2016 in Somerset West / Somerset Mall. It had been checked by SARS (big sticker on it). It also had a sticker on it saying Missend to Australia (explains why took so long). I opened my package and inside was the package, cut open, but no PS Vita card. During the check by SARS this must have gotten “lost” nicely said. The value of this card is $ 45, so it seemed as if this is a perfect Christmas present for someone else. I am extremely upset about this, please sort this out.
South African Post Office [SAPO] Reviews & Complaints
I posted an item in Franschoek on the 17th April 2019. The tracking number is: CN037333633ZA. The last tracking I have is when it arrived in Cape Town on the 24th April, It is a signed picture of all the guests. from my son’s wedding on the 12th April in Molen Vliet Vineyards Kylemore, and is obviously a very precious gift. I have tried emailing the South African Post Office for an update on where in the world this item is, but my emails are always returned to me. Can somebody please help me. I wished I had used a differnt courier service, now that I have read the negative reviews. I look forward to your reply. My email address is: [protected]@googlemail.com Many thanks Karen