I have purchased a swimsuit from www.southbeachswimsuits.com about two months ago and never even tried it on. I liked the quality and it looked awesome. Recently I decided to go on a vacation and I wanted to take this swimsuit with me. I opened the package and wanted to try it on for the first time and found out that it was a bit too small. So I contacted customer service and asked if it still was possible to return it and get a replacement and they said yes. I sent it back but never received another one! And now they are ignoring me and it seems like they decided not to send me anything! I’m very disappointed!
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This complaint and/or review was posted on HolySmoke.org on 00:38 am, July 20, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/southbeachswimsuits/.
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SouthBeachSwimsuits Reviews & Complaints
I ordered 2 swimsuits separately about a week apart. I received the first one and when it didn’t work out I immediately sent it back and ordered a replacement as there was a 25% off coupon to use that week. The second suit didn’t work out so I sent it back as well.They received both swimsuits over 2 weeks ago and I haven’t received a refund for either. When I called to inquire as to when I would receive it the woman told me “within one billing cycle”. I asked what that meant and she said “up to 30 days”!!! I wanted to order a new suit to replace these but as of now I have over $250 in swimsuits that I don’t actually possess. When I tried to tell the woman I needed to order a new suit soon and asked if I could expedite the return process, she told me I had to re-order a new suit and THEN they would refund me my money that day. I don’t wish to do business with them anymore as a result. I’m still waiting for my refund.