After all the “I”ll just give it to ya talk” which I fell for I thought that I would give these guys a try. Called first to see if I could save some time I was made all kinds of promises over the phone but when I got to the dealership all they wanted was financial info and I was tossed from one person to another and the person who had made the promises left me setting and waiting and then gave me over to a guy who was very nice but finally told me they could or would not make a trade with me. I was left feeling like so much of yesterdays garbage that I will not go into that dealership again no matter how much I need a car. SO MUCH FOR I”LL JUST GIVE IT TO YOU what I got was a lot of BULL S–T.
Customers reviews and complaints
WRITE A REVIEWRate and Write a Review on Southwest Kia
This complaint and/or review was posted on HolySmoke.org on 18:45 pm, April 17, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/southwest-kia/.
The reviews & complaints posted about Southwest Kia was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Southwest Kia as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.
Southwest Kia Reviews & Complaints
Bought and financed 2013 2500 HD diesel Chevrolet PU truck from Truck World in December 2017 with a 48 month mechanical failure service contract. Truck broke down in July 2019 and towed to dealership we purchased from. They called us and said they could not fix but it was under warranty to send to another GM dealership in Dallas with no avail. Towed to a licensed mechanic who could read computer to tell us that it was the fuel injector. Sent to another GM dealership for warranty work in Rockwall TX to find out the trucks warranty we bought was not valid because of the after market parts that were sold on the truck we purchased. Claim was denied. We were sold a warranty under false pretenses and now told we should have known. The repairs are over $10 K and we are now left with payments and insurance on a $48, 000 truck that doesn”t run. We just want our truck fixed.
Southwest Kia Reviews & Complaints
I found a 1995 Ford Bronco that was for sale at Southwest Kia in Dallas. There were no pictures available for the vehicle on line so a phone call was made to the car dealer about the vehicle. We were told on the phone the bronco was in good shape and drove good. Pictures were not available but they would send some by email. After several calls no pictures were sent but were told the vehicle was in good shape and could be test driven. I drove from Austin Texas to Dallas Texas to take a look at the Bronco and drive it. I had all intentions of buying it after looking at it. When I arrived I was taken to the vehicle which I found was what I would call junk. The automatic transmission was out and could not move in forward gear without revving up the engine. The transmission was shot. The interior was filthy. The carpet was very dirty and could not be cleaned. The front bumper was bent out like it had been towed by something that bent it out at the bottom. The back window motor was out and the window would not role up or down using the switch. The heater water lines had been disconnected so the heater would not work. I assume the heater had a leak and the water lines were just disconnected and not repaired. I feel I was given false information just to get me to the dealer in hopes I would buy it. I told them how far I was going to have to drive to look at it and was not told the truth about the Bronco condition. The exterior of the truck was in ok shape but that is all I can say good about the Bronco