It was horrible to have a boating experience with Specialty Marine Center. The owners weren’t friendly and helpful and lacked customer’s service.
The trip did not satisfy my needs and the ride disappointed me. I planned to buy a trailer for a brand-new boat. An agreement to meet with the seller was arranged. The following day I became anxious and drove to the seller’s address to have a look at the new trailer I had in mind.
On arrival, I saw the door closed and got closer to see a padlock on the door. I did not expect the store to be closed. My high hopes disappeared for a new boat trailer. A deal made with the seller did not go through as promised.
I am the buyer and wanted a new trailer the seller, Specialty Marine Center did not show up as planned. At Specialty Marine Center I expected quality and good customer’s service sadly, that did not go well for me. I was annoyed and couldn’t get what I wanted from the seller.
I telephoned Specialty Marine Center a few times and there was no answer and my calls were not returned. It showed me a lack of business skills and communication skills. I tried again three days later to hear someone’s voice on the other end of the line, but nothing ever heard from Specialty Marine Center again.
The bad selection of pricing and in the way Specialty Marine Center approached me on a bad term business relationship, I lost interest to buy the trailer.
Later in the week, I visited Specialty Marine Center in the hope of buying my trailer and did not want to give up on the deal. The seller failed to have any contact with me. The poor communication skills and the lack of interest to sell me the trailer showed me poor customer’s services. I don’t know the salesman and have not had any contact with this person since I left the place. A trailer I felt would be a good purchase didn’t have a positive effect because the salesman was rude and disrespectful.
Specialty Marine Center is not the ideal business for services recommended. Purchases are not smooth deals. The services are a disappointment and not what I expected from the salesperson. The idea to buy a trailer from Specialty Marine Center is not an option. I realized the deal won’t go through when the salesman refused to contact me after many phone calls to the company.
The staff is not helpful and pleasant to customers at the Specialty Marine Center and this spoils any time working together on new deals for the company. I don’t want this bad experience to make others feel disappointed as I was at that moment. I don’t have an interest in Specialty Marine Center, and advise anyone else in need of a trailer or any services in concerns with boats to take your business elsewhere. No matter what I have tried to get back to Specialty Marine Centre they refused to contact me about the trailer of interest.