As noted by others, these guys consistently offer low-cost phone rates, then fail to deliver. Then, rather than drop the failing products or correct the rates, they continue to bait naive customers such as myself. I gave them the benefit of the doubt several times. Got thoroughly burned for trusting them. Their “guarantee” is worthless, as is their word. My advice: avoid SpeedyPin.
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This complaint and/or review was posted on HolySmoke.org on 17:44 pm, February 15, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/speedypin/.
The reviews & complaints posted about SpeedyPin was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about SpeedyPin as per Section 230 of the Communications Decency Act.
SpeedyPin Reviews & Complaints
As noted by others, these guys consistently offer low-cost phone rates, then fail to deliver. Then, rather than drop the failing products or correct the rates, they continue to bait naive customers such as myself. I gave them the benefit of the doubt several times. Got thoroughly burned for trusting them. Their “guarantee” is worthless, as is their word. My advice: avoid SpeedyPin.
SpeedyPin Reviews & Complaints
DO NOT PURCHASE calling cards from SPEEDYPIN.COM (AKA SEEDYpin). It is a total rip-off. I purchased a $20 international card from them and have actually made a 10 minute call which was dropped. I have tried over and over to call the same number and cannot make connection. My balance drops each time I try to make the call. I have 6 dollars left on it and have only actually used it for 10 minutes. I can, however, call the same number on my other calling card I purchased at Walgreens EACH AND EVERY time I dial the number. I have contacted speedypin by phone… the customer service number listed rarely answers your call. I got lucky once and they did answer and they did not help at all. They told me to call customer service number of the actual card I purchased from them which was STI MUCHACHO. So I called STI, they did not help either. They gave me a very small “partial credit” back to my card, which now has been eaten up all over in further attempts to use the card. I have sent emails which they do not respond back to you. I have made many calls and either A. NO ANSWER or B. NO RESOLUTION. They should be a class action lawsuit. Be sure to file a complaint on SPEEDYPIN with the FCC. Now that i have voiced my complaint, I can only assume the next step speedypin will make it the CUT AND PASTE response from the company as I have read in response to other complaints. BLAH BLAH BLAH. What crooks!
SpeedyPin Reviews & Complaints
DO NOT PURCHASE calling cards from SPEEDYPIN.COM (AKA SEEDYpin). It is a total rip-off. I purchased a $20 international card from them and have actually made a 10 minute call which was dropped. I have tried over and over to call the same number and cannot make connection. My balance drops each time I try to make the call. I have 6 dollars left on it and have only actually used it for 10 minutes. I can, however, call the same number on my other calling card I purchased at Walgreens EACH AND EVERY time I dial the number. I have contacted speedypin by phone… the customer service number listed rarely answers your call. I got lucky once and they did answer and they did not help at all. They told me to call customer service number of the actual card I purchased from them which was STI MUCHACHO. So I called STI, they did not help either. They gave me a very small “partial credit” back to my card, which now has been eaten up all over in further attempts to use the card. I have sent emails which they do not respond back to you. I have made many calls and either A. NO ANSWER or B. NO RESOLUTION. They should be a class action lawsuit. Be sure to file a complaint on SPEEDYPIN with the FCC. Now that i have voiced my complaint, I can only assume the next step speedypin will make it the CUT AND PASTE response from the company as I have read in response to other complaints. BLAH BLAH BLAH. What crooks!
SpeedyPin Reviews & Complaints
Every product I purchased for calling a cell phone in Taiwan has been horrible quality. I would get exactly 3 minutes of talk time and then it would disconnect. This occurred with every access phone # I’ve tried. Despite the name of the different calling cards, every card I purchased had the same list of access phone #s and same recording (men’s voice with brittish accent). When I call it works fine for 3 minutes and then disconnects. Each time this occurs I am penalized by a service fee. Do not use speedypin it is a ripoff & will just cause you endless frustration.
SpeedyPin Reviews & Complaints
Every product I purchased for calling a cell phone in Taiwan has been horrible quality. I would get exactly 3 minutes of talk time and then it would disconnect. This occurred with every access phone # I’ve tried. Despite the name of the different calling cards, every card I purchased had the same list of access phone #s and same recording (men’s voice with brittish accent). When I call it works fine for 3 minutes and then disconnects. Each time this occurs I am penalized by a service fee. Do not use speedypin it is a ripoff & will just cause you endless frustration.
SpeedyPin Reviews & Complaints
FU SpeedyPin Scammers you ### sucking ###s! Piss poor connections (if connected at all), eats minutes, so called cheap minutes are NOT CHEAP as you are paying 2 or 3 times advertised rates!!!
SpeedyPin Reviews & Complaints
FU SpeedyPin Scammers you ### sucking ###s! Piss poor connections (if connected at all), eats minutes, so called cheap minutes are NOT CHEAP as you are paying 2 or 3 times advertised rates!!!
SpeedyPin Reviews & Complaints
i bought a $20 calling card to south africa. it advertised 8.9 cents a minute and for $20 i was getting 232 minutes. i spoke for 56 minutes and then got disconnected. when i tried to use the card again, it said i had insufficient balance. i called speedypin support and they said they’ll fix the problem. 30 minutes later, i tried the card again and it said i have $6 credit. say what???? i did the calculations and 56 minutes at 8.9 cents a minute is approximately $5. i called their customer support again and a lady said they’ll fix it again. the next day, i tried the card again and it still said $6. i called their support for a 3rd time and spoke to a lady named Cecilia. she apologized and all that crap and said it’s not right. they have a log that said i only used 56 minutes so she’ll send the report to the techs to fix it. of course, today i tried the card again and it’s at $7. so basically, i paid $20 to use $13 worth of minutes. what a great deal eh? don’t buy from them, don’t trust them… as customers we need to make sure they stay out of business for ripping people off.
SpeedyPin Reviews & Complaints
i bought a $20 calling card to south africa. it advertised 8.9 cents a minute and for $20 i was getting 232 minutes. i spoke for 56 minutes and then got disconnected. when i tried to use the card again, it said i had insufficient balance. i called speedypin support and they said they’ll fix the problem. 30 minutes later, i tried the card again and it said i have $6 credit. say what???? i did the calculations and 56 minutes at 8.9 cents a minute is approximately $5. i called their customer support again and a lady said they’ll fix it again. the next day, i tried the card again and it still said $6. i called their support for a 3rd time and spoke to a lady named Cecilia. she apologized and all that crap and said it’s not right. they have a log that said i only used 56 minutes so she’ll send the report to the techs to fix it. of course, today i tried the card again and it’s at $7. so basically, i paid $20 to use $13 worth of minutes. what a great deal eh? don’t buy from them, don’t trust them… as customers we need to make sure they stay out of business for ripping people off.
SpeedyPin Reviews & Complaints
I bought a phone card for $ 20.00 it was supposed to last 600 min talk time to India but I only recived 23 min, I thought it was a mistake in my part so I bought another one same day with no connection fee for $ 20.00 689 min talk time Tran #CWHT13057BON, WHAT A CROCK, 15 min to 20 min max talk time.made several attemt to contact cus service not a chance, you will be on hold for 30 min still no answer. Never again a phone card from SPEEDYPIN for me or my friends and family.
SpeedyPin Reviews & Complaints
I bought a phone card for $ 20.00 it was supposed to last 600 min talk time to India but I only recived 23 min, I thought it was a mistake in my part so I bought another one same day with no connection fee for $ 20.00 689 min talk time Tran #CWHT13057BON, WHAT A CROCK, 15 min to 20 min max talk time.made several attemt to contact cus service not a chance, you will be on hold for 30 min still no answer. Never again a phone card from SPEEDYPIN for me or my friends and family.
SpeedyPin Reviews & Complaints
I purchased a Just Call calling card from SpeedyPin.com. I intended to use it to make calls to Mexicali, Mexico. The site stated that the specific rate to landline calls to that city was $.019 per minute. I made several calls and didn’t keep exact track of minutes used and balance. I became low on funds and attempted to recharge the card. they told me that since I was a first time user that they would have to contact me within 12 hours to verify my identity. I thought fine, better safe than sorry. I then proceeded to use my remaining $2.44 to place a call to a landline in Mexicali, Mex. The call lasted 32 minutes and 31 seconds, including the time it took for me to enter my PIN and dial the number. At the end of this 32:31 call, I checked my balance again. I had $.68 remaining. A quick calculations told me that I had been charged $.055 per minute or nearly 3 times the stated rate. I then promptly sent them an email telling them to refund my purchase and credit my Paypal account. I will let you know what happens with that. THIS COMPANY IS A FRAUD> STAY AWAY!!
SpeedyPin Reviews & Complaints
I purchased a Just Call calling card from SpeedyPin.com. I intended to use it to make calls to Mexicali, Mexico. The site stated that the specific rate to landline calls to that city was $.019 per minute. I made several calls and didn’t keep exact track of minutes used and balance. I became low on funds and attempted to recharge the card. they told me that since I was a first time user that they would have to contact me within 12 hours to verify my identity. I thought fine, better safe than sorry. I then proceeded to use my remaining $2.44 to place a call to a landline in Mexicali, Mex. The call lasted 32 minutes and 31 seconds, including the time it took for me to enter my PIN and dial the number. At the end of this 32:31 call, I checked my balance again. I had $.68 remaining. A quick calculations told me that I had been charged $.055 per minute or nearly 3 times the stated rate. I then promptly sent them an email telling them to refund my purchase and credit my Paypal account. I will let you know what happens with that. THIS COMPANY IS A FRAUD> STAY AWAY!!
SpeedyPin Reviews & Complaints
I purchased a phone card from speedypin.com. I specifically chose their AIRES card for the lowest rate (9 cents US/min) to a UK cell phone so that I could contact my wife while she traveled to the UK. I bought a $20 card (with a 69 cent weekly surcharge). That works out to over 200 minutes of talk. I called my wife”s UK cell phone several times over the course of FIVE days (that”s less than 1 week so only one 69 cent surcharge). I talked for a total of about 40 minutes. My balance should be about $20-0.69-40(0.09) = $15.71. Yet, my speedypin.com phone card told me that my phone card balance is about $11. I used the card for 20 more minutes talking to my wife. Then, I called speedypin.com tech support. They confirmed that I had been overcharged, and would credit my balance within 30 minutes… The next day when I go to use my speedypin.com card, my balance is now $7 (it should be approximately $13.80). I immediately called speedypin,com tech support who AGAIN confirms that the balance is not right. She also claims that my balance was credited $3 the day before… So, if they had not given me that credit (which is wrong), my balance would $4 ($16 spent) for 60 minutes of talk. That is 23 cents per minutes… Almost three times what they advertised… She says that “speedypin.com will credit some more money to my balance”. Not very reassuring that she doesn”t seem to know how much she should credit. Sounded like they are going to put some more piddly money on my balance, keep overcharging me, and hope I give up. SPEEDYPIN.COM appears to be a big scam, or at best, incompetent… Read the other complaints on this site!
SpeedyPin Reviews & Complaints
I purchased a phone card from speedypin.com. I specifically chose their AIRES card for the lowest rate (9 cents US/min) to a UK cell phone so that I could contact my wife while she traveled to the UK. I bought a $20 card (with a 69 cent weekly surcharge). That works out to over 200 minutes of talk. I called my wife”s UK cell phone several times over the course of FIVE days (that”s less than 1 week so only one 69 cent surcharge). I talked for a total of about 40 minutes. My balance should be about $20-0.69-40(0.09) = $15.71. Yet, my speedypin.com phone card told me that my phone card balance is about $11. I used the card for 20 more minutes talking to my wife. Then, I called speedypin.com tech support. They confirmed that I had been overcharged, and would credit my balance within 30 minutes… The next day when I go to use my speedypin.com card, my balance is now $7 (it should be approximately $13.80). I immediately called speedypin,com tech support who AGAIN confirms that the balance is not right. She also claims that my balance was credited $3 the day before… So, if they had not given me that credit (which is wrong), my balance would $4 ($16 spent) for 60 minutes of talk. That is 23 cents per minutes… Almost three times what they advertised… She says that “speedypin.com will credit some more money to my balance”. Not very reassuring that she doesn”t seem to know how much she should credit. Sounded like they are going to put some more piddly money on my balance, keep overcharging me, and hope I give up. SPEEDYPIN.COM appears to be a big scam, or at best, incompetent… Read the other complaints on this site!
SpeedyPin Reviews & Complaints
I recharged my phone card, assuming I would retain the same kind of service I had had until then. I was mistaken. After the recharge, nothing worked. I had to use different access numbers, none of which allowed for pin-less dialing, which I had before. Trying to reach customer service was frustrating–I have left numerous messages, and no one has gotten back with me. My rates went up, I lost pin-less dialing, and have not been able to reach anyone at customer service. THIS IS UNACCEPTABLE! What recourse do I have?
SpeedyPin Reviews & Complaints
I recharged my phone card, assuming I would retain the same kind of service I had had until then. I was mistaken. After the recharge, nothing worked. I had to use different access numbers, none of which allowed for pin-less dialing, which I had before. Trying to reach customer service was frustrating–I have left numerous messages, and no one has gotten back with me. My rates went up, I lost pin-less dialing, and have not been able to reach anyone at customer service. THIS IS UNACCEPTABLE! What recourse do I have?