6 months before i received a call from Spicejet- customer care, bangalore office. They said you are selected as a privilage customer in a lucky draw, so we will going to issue Cr Card for you with joint venture with SBI. (related to my last travel with them) Then they ask my personal details and promise me to send a person to collect my ID proof for issue the card. Till now nobody comes for that. ( They called twice & did the same thing). I hv sent a enquiry mail to the airlines, but no reply.
Customers reviews and complaints
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SpiceJet Reviews & Complaints
6 months before i received a call from Spicejet- customer care, bangalore office. They said you are selected as a privilage customer in a lucky draw, so we will going to issue Cr Card for you with joint venture with SBI. (related to my last travel with them) Then they ask my personal details and promise me to send a person to collect my ID proof for issue the card. Till now nobody comes for that. ( They called twice & did the same thing). I hv sent a enquiry mail to the airlines, but no reply.
SpiceJet Reviews & Complaints
A lady called me and was hiring me as Ticketing Executive for SpiceJet Airways I Have Already Sent Rupees 53, 700 To That Lady Both Through Paytm as well as account transfer Paytm Number – [protected] I have transferred Rs 36, 450 No. of HR Lady Who Called Me – [protected] Account No. – [protected] Ac Holder Name- Ms Monika Kumari IFSC Code-CBIN028361 I have transferred Rs. 17, 250 That lady also sent me fake reciepts of my payments i have attached along with the mail. Total Payment Made – 53, 700 See The Images Attached
SpiceJet Reviews & Complaints
A lady called me and was hiring me as Ticketing Executive for SpiceJet Airways I Have Already Sent Rupees 53, 700 To That Lady Both Through Paytm as well as account transfer Paytm Number – [protected] I have transferred Rs 36, 450 No. of HR Lady Who Called Me – [protected] Account No. – [protected] Ac Holder Name- Ms Monika Kumari IFSC Code-CBIN028361 I have transferred Rs. 17, 250 That lady also sent me fake reciepts of my payments i have attached along with the mail. Total Payment Made – 53, 700 See The Images Attached
SpiceJet Reviews & Complaints
Dear Candidate, You have been shortlisted by Spice Jet location Pune for Ground Staff profile in Pune International Airport. Airlines will provide you full ACCOMMODATION just like both side CAB facility, one time MEAL facility and training also. Your salary package will be 18 K/Month depends also on the post of the Candidates (AFTER TRAINING 20 K to 25 K/Month) (If you not selected in company side your 1950 rs/- amount is refundable in your account with in three days if you are selected in company side, your 1950 rs/-amount add on the first month salary). If you work their for continuously 6 months your salary will be increase. For apply the job you need to attach 2 passport size photo, all relevant Documents, voter id card, pan card, mark sheets. Also make a Payment of 1950 rs/-. only all Govt taxes included in our company for your reference id card, this amount is refundable only in one condition if our company cannot give you a job. Company will also support in your interview rounds about 100 % that”s why the job is sure from our side there are 3 rounds of interview 1st is Online test, 2nd is telephonic round with HR, 3rd is face to face round of interview direct front of HR. Regards, HR Team BANK NAME- BANK OF INDIA NAME- AIR INDIA AUTHORITY A/C NO.- [protected] IFSC CODE-[protected] Regards HR Team
SpiceJet Reviews & Complaints
Dear Candidate, You have been shortlisted by Spice Jet location Pune for Ground Staff profile in Pune International Airport. Airlines will provide you full ACCOMMODATION just like both side CAB facility, one time MEAL facility and training also. Your salary package will be 18 K/Month depends also on the post of the Candidates (AFTER TRAINING 20 K to 25 K/Month) (If you not selected in company side your 1950 rs/- amount is refundable in your account with in three days if you are selected in company side, your 1950 rs/-amount add on the first month salary). If you work their for continuously 6 months your salary will be increase. For apply the job you need to attach 2 passport size photo, all relevant Documents, voter id card, pan card, mark sheets. Also make a Payment of 1950 rs/-. only all Govt taxes included in our company for your reference id card, this amount is refundable only in one condition if our company cannot give you a job. Company will also support in your interview rounds about 100 % that”s why the job is sure from our side there are 3 rounds of interview 1st is Online test, 2nd is telephonic round with HR, 3rd is face to face round of interview direct front of HR. Regards, HR Team BANK NAME- BANK OF INDIA NAME- AIR INDIA AUTHORITY A/C NO.- [protected] IFSC CODE-[protected] Regards HR Team
SpiceJet Reviews & Complaints
dear sir I booked a ticket through spicejet on 19th july from mmaldives to delhi. as I was leaving the country for good . I clearly issued the boarding pass from the counter of spicejet, as I reached to the immigration they said you need the letter from immigation from maldives . they didn’t permitt me to go . and I was stucked as I was going for good, now unable to go, problem where to stay. I requested spicejet office to cancel my ticket or change it to another day, but they didn’t . i feel if any passanger unable to fly, then they should adjust the tickt with some penality, y all money wasted these spicejet office of maldives loting the passangers in such way . ridiculous?
SpiceJet Reviews & Complaints
dear sir I booked a ticket through spicejet on 19th july from mmaldives to delhi. as I was leaving the country for good . I clearly issued the boarding pass from the counter of spicejet, as I reached to the immigration they said you need the letter from immigation from maldives . they didn’t permitt me to go . and I was stucked as I was going for good, now unable to go, problem where to stay. I requested spicejet office to cancel my ticket or change it to another day, but they didn’t . i feel if any passanger unable to fly, then they should adjust the tickt with some penality, y all money wasted these spicejet office of maldives loting the passangers in such way . ridiculous?
SpiceJet Reviews & Complaints
Dear sir, I have booked a flight ticket from Rajahmundry to Bangalore on 19/04/2015 they have just informed me very simply that your flight is cancelled and just to call to customer care for any reference.but when we call to customer care they have charged huge sum of amount on call that too without any confirmation and even without customer satisfaction and they people have not provided any other source.They have made me trouble and Please take necessary actions. This is not the first time I”m travelling sir you can even check with my Name Rohit Jain for the current journey my PNR-EERHFB.Please sort this problem with as soon as possible.
SpiceJet Reviews & Complaints
Dear sir, I have booked a flight ticket from Rajahmundry to Bangalore on 19/04/2015 they have just informed me very simply that your flight is cancelled and just to call to customer care for any reference.but when we call to customer care they have charged huge sum of amount on call that too without any confirmation and even without customer satisfaction and they people have not provided any other source.They have made me trouble and Please take necessary actions. This is not the first time I”m travelling sir you can even check with my Name Rohit Jain for the current journey my PNR-EERHFB.Please sort this problem with as soon as possible.
SpiceJet Reviews & Complaints
Dnata airport /spicejet airlines team, I am rajish ramesh working in dubai municipality dubai central lab. My wife parents mr. Suresh krishnan and mrs. Sarada suresh travelled in spicejet airlines from dubai to cochin on 24-10-2017. (3 am flight) Their pnr numbers is ff9cfe. Both of them are govt retired senior citizen and 62 plus age. The check in baggage allowed for them was 60 kg and cabin baggage 7 kg each. We checked the baggage weight in one of reputed cargo company in sharjah and confirmed that check in baggage is 60.8kg and hand baggage”s were 7. 2 and 7. 6 kg each. The excess baggage we are having we send trough air cargo on same day. The receipt is attached for your information. Even though I double checked the baggage weight in my central lab calibrated weighing machine to avoid any complications in airport. At the time of checking in their main baggage was 61kg. Boarding pass issued without any trouble. Since they were not aware that the cabin baggage allowed is 7 kg including duty free shopping they purchased two bottle of alcohol from the airport. Please notice the departure time is 3 am early morning and exactly 10 to 15 min before departure time your staff started checking the weight of cabin baggage and found their baggage is above 7 kg. Immediately mr. Suresh krishnan rushed into the duty free and returned the item and came back to the departure gate. But at the time without considering the travelers age your ground staff behaved so arrogantly and make them nervous and put them mentally down. (Please note that both of them are aged people and suffering with high blood pressure and blood sugar) Your staff informed them that still the baggage is above 2 kg and forced them to trough some of their items in the hand bag in your staffs interested designated area. (Which make an impression that the staff wanted to take the extra items) My father refused to trough the items that time your staff forced him to pay 120aed and informed him if not ready to pay they will offload them from the flight without considering their age, physical status and time your staff behaved very arrogantly and terribly. The time was early morning 3. 20am and they are very old and throughout these entire time your staff behavior make them nervous, panic to put mentally and physically down. They become very panic because in their life first time they are facing this kind of bad situation. They were on visit visa and they travelled on their second last day of expiring the visit visa. So they paid the amount. I am informing you that their baggage never come above the allowed weight because I double checked the baggage in a calibrated weighing machine. Since I am working in accredited govt laboratory I suspect either your machine was not calibrated and wrongly showing 1kg extra or your staff intentionally make such bad situation to force peoples to trough the items in their area. I shared this situation with some of my friends came to know that most of them faced such bad behavior from your ground staff in cabin checking counter. Now they are avoiding to use spicejet airlines for their travel. If you want I can share my friends mobile number and address for verification. My parents never carry any excess baggage and I am attaching the cargo receipt their boarding pass and their receipt of excess baggage with this mail. I am requesting you the clarification for the following 1) whether your weighing machine is calibrated in accredited lab. 2) in the excess baggage receipt why they didn”t mention the total weight of baggage and passenger information properly (Since they are two passengers allowed cabin baggage was 7 kg each) 3) why they are forcing people to trough their items into the staffs designated area. 4) who gave your staff the permission to behave such bad manner to the passengers to make them mentally and physically down without considering the age and time of flight. 5) why staff started checking baggage just 10 min before departure if cabin baggage is strictly monitoring by spicejet, you can start weighing at least 30 to 45 min before departure to avoid any delay. I am forwarding this same mail to airport authority, dnata and dubai muncipality metrology calibration department. I hope you will investigate and give a favorable action and reply for this mail. Thanking you Rajish ramesh [protected]
SpiceJet Reviews & Complaints
Dnata airport /spicejet airlines team, I am rajish ramesh working in dubai municipality dubai central lab. My wife parents mr. Suresh krishnan and mrs. Sarada suresh travelled in spicejet airlines from dubai to cochin on 24-10-2017. (3 am flight) Their pnr numbers is ff9cfe. Both of them are govt retired senior citizen and 62 plus age. The check in baggage allowed for them was 60 kg and cabin baggage 7 kg each. We checked the baggage weight in one of reputed cargo company in sharjah and confirmed that check in baggage is 60.8kg and hand baggage”s were 7. 2 and 7. 6 kg each. The excess baggage we are having we send trough air cargo on same day. The receipt is attached for your information. Even though I double checked the baggage weight in my central lab calibrated weighing machine to avoid any complications in airport. At the time of checking in their main baggage was 61kg. Boarding pass issued without any trouble. Since they were not aware that the cabin baggage allowed is 7 kg including duty free shopping they purchased two bottle of alcohol from the airport. Please notice the departure time is 3 am early morning and exactly 10 to 15 min before departure time your staff started checking the weight of cabin baggage and found their baggage is above 7 kg. Immediately mr. Suresh krishnan rushed into the duty free and returned the item and came back to the departure gate. But at the time without considering the travelers age your ground staff behaved so arrogantly and make them nervous and put them mentally down. (Please note that both of them are aged people and suffering with high blood pressure and blood sugar) Your staff informed them that still the baggage is above 2 kg and forced them to trough some of their items in the hand bag in your staffs interested designated area. (Which make an impression that the staff wanted to take the extra items) My father refused to trough the items that time your staff forced him to pay 120aed and informed him if not ready to pay they will offload them from the flight without considering their age, physical status and time your staff behaved very arrogantly and terribly. The time was early morning 3. 20am and they are very old and throughout these entire time your staff behavior make them nervous, panic to put mentally and physically down. They become very panic because in their life first time they are facing this kind of bad situation. They were on visit visa and they travelled on their second last day of expiring the visit visa. So they paid the amount. I am informing you that their baggage never come above the allowed weight because I double checked the baggage in a calibrated weighing machine. Since I am working in accredited govt laboratory I suspect either your machine was not calibrated and wrongly showing 1kg extra or your staff intentionally make such bad situation to force peoples to trough the items in their area. I shared this situation with some of my friends came to know that most of them faced such bad behavior from your ground staff in cabin checking counter. Now they are avoiding to use spicejet airlines for their travel. If you want I can share my friends mobile number and address for verification. My parents never carry any excess baggage and I am attaching the cargo receipt their boarding pass and their receipt of excess baggage with this mail. I am requesting you the clarification for the following 1) whether your weighing machine is calibrated in accredited lab. 2) in the excess baggage receipt why they didn”t mention the total weight of baggage and passenger information properly (Since they are two passengers allowed cabin baggage was 7 kg each) 3) why they are forcing people to trough their items into the staffs designated area. 4) who gave your staff the permission to behave such bad manner to the passengers to make them mentally and physically down without considering the age and time of flight. 5) why staff started checking baggage just 10 min before departure if cabin baggage is strictly monitoring by spicejet, you can start weighing at least 30 to 45 min before departure to avoid any delay. I am forwarding this same mail to airport authority, dnata and dubai muncipality metrology calibration department. I hope you will investigate and give a favorable action and reply for this mail. Thanking you Rajish ramesh [protected]
SpiceJet Reviews & Complaints
Even after waiting for 30 minutes counter staff don’t know the PNR number in the ticket copy . I was repeatedly ask her to check the number shown in the e ticket but she refused and told me to come back with pnr number. Later I came to know that the number shown in the ticket is the pnr number. Anyway your Staff behavior and assistance are very poor . Pls give proper training to the staff.
SpiceJet Reviews & Complaints
Even after waiting for 30 minutes counter staff don’t know the PNR number in the ticket copy . I was repeatedly ask her to check the number shown in the e ticket but she refused and told me to come back with pnr number. Later I came to know that the number shown in the ticket is the pnr number. Anyway your Staff behavior and assistance are very poor . Pls give proper training to the staff.
SpiceJet Reviews & Complaints
Hi, Please look in this urgently. I booked a ticket from Delhi to Hyderabad for the 28th of oct 2009 FROM CLEARTRIP. TRIP ID-[protected] FOR SPICEJET, 237. PNR -Q1E5AQ. Later i preponed my tickets TO 26th of Oct 2009 from through Spicejet customer care. PNR-Q1E5AQ Later due to some emergency i need to cancel my trip. My tickets were cancelled and the refund was also made. BUT PLEASE NOTE, NOT THE TOTAL REFUND. The refund amount which was given to me was as per the 1st booking. When i changed my booking for 26th oct, then the ticket price had increased and i paid the extra increased amount along with 750 rs for rescheduling. I have yet not recieved the extra amount. I called up multiple times to the customer care but each time they promised me to call back and settle down the issue. PLEASE LOOK INTO THIS URGENTLY. Please note i am as if now out of country, so ypu can drop me a mail for the same. Ankita.
SpiceJet Reviews & Complaints
Hi, Please look in this urgently. I booked a ticket from Delhi to Hyderabad for the 28th of oct 2009 FROM CLEARTRIP. TRIP ID-[protected] FOR SPICEJET, 237. PNR -Q1E5AQ. Later i preponed my tickets TO 26th of Oct 2009 from through Spicejet customer care. PNR-Q1E5AQ Later due to some emergency i need to cancel my trip. My tickets were cancelled and the refund was also made. BUT PLEASE NOTE, NOT THE TOTAL REFUND. The refund amount which was given to me was as per the 1st booking. When i changed my booking for 26th oct, then the ticket price had increased and i paid the extra increased amount along with 750 rs for rescheduling. I have yet not recieved the extra amount. I called up multiple times to the customer care but each time they promised me to call back and settle down the issue. PLEASE LOOK INTO THIS URGENTLY. Please note i am as if now out of country, so ypu can drop me a mail for the same. Ankita.
SpiceJet Reviews & Complaints
I am a frequent flyer in spice jet. I have notice that your ground staff are very rude to speak to a customer. I have also noticed that they are fighting with their own staff. If this is the case then how they will treat the costumer. I have made a decision next time not to travel by spice jet and even mention to friends and colleagues. Please take immediate action on your staff or else you might lose your business. I ask for the manage in charge he is not see at the airport.
SpiceJet Reviews & Complaints
I am a frequent flyer in spice jet. I have notice that your ground staff are very rude to speak to a customer. I have also noticed that they are fighting with their own staff. If this is the case then how they will treat the costumer. I have made a decision next time not to travel by spice jet and even mention to friends and colleagues. Please take immediate action on your staff or else you might lose your business. I ask for the manage in charge he is not see at the airport.
SpiceJet Reviews & Complaints
i am Bhupinder Singh s/o Sh. Rajinder Singh i have a ticket of Spice Jet of 31 Aug 2018. flight- Sg012 time:- 10:45pm class-Economy. seat no.- 29B flight is delayed again and delayed again. i am waiting on airport till 6:00pm. boarding staff moves us from gate D24 tp D17. than D17 to 24 again and again. i am so fed up with this service. please solve this my complaint.
SpiceJet Reviews & Complaints
i am Bhupinder Singh s/o Sh. Rajinder Singh i have a ticket of Spice Jet of 31 Aug 2018. flight- Sg012 time:- 10:45pm class-Economy. seat no.- 29B flight is delayed again and delayed again. i am waiting on airport till 6:00pm. boarding staff moves us from gate D24 tp D17. than D17 to 24 again and again. i am so fed up with this service. please solve this my complaint.
SpiceJet Reviews & Complaints
i beenakumari ak a passenger from ur flight noDG759 PNR QDJVWD from bangalore to bagdogra my luggage withheld there they said there is some restricted items in my luggage not clear me what is it . So i forced to travel with out my luggage to bhutan this makes my trip totally a disaster and i dont know what is the present status of luggage which is with held
SpiceJet Reviews & Complaints
i beenakumari ak a passenger from ur flight noDG759 PNR QDJVWD from bangalore to bagdogra my luggage withheld there they said there is some restricted items in my luggage not clear me what is it . So i forced to travel with out my luggage to bhutan this makes my trip totally a disaster and i dont know what is the present status of luggage which is with held
SpiceJet Reviews & Complaints
I boarded a spicejet flight from Bagdogra to Delhi on 9/11/11 – SG885. My first issue was the ground staff at Bagdogra who told me i couldn’t have my choice of seating as the flight was via guwahati. I tried to explain 5 times that it is a direct flight but I finally gave up. Secondly, upon reaching home in Delhi, I noticed that the handle of my samsonite suitcase was broken. In the years that I have had it and the numerous flights I have taken it has never ever broken. up till now. I stay fifteen minutes from the airport. I called spicejet and informed them. And they told me they would lodge a complaint. The reply I got was that I should have made a complaint at the airport itself and it is now not applicable for reimbursement. My suitcase handle is at the side of the luggage and it flips inside. It does not stick out so it isn’t visible till you try to drag it. Secondly, since it goes inside it doesn’t break easily either until spicejet got its hands on it. It is so sad to see that customers of spicejet are treated so poorly. And how this mistreatment gets translated onto your poor luggage. At all airports most people tend to pick their luggage and leave asap, I have never inspected my luggage because most airlines do not damage your suitcase. I assumed that Spicejet would realise the rationality of this. But as I have noticed, this is not so with spicejet. Spicejet reminds me of deccan airlines and the bad services it used to render. Hopefully someone decides to buy over this airline too and improve it. With the numerous budget airlines in the market now, I hope spicejet realises that people do not show loyalty for airlines. The only thing that differentiates airlines nowdays is not the price anymore, it is how people are treated. I for one, will definately avoid all dealings with spicejet. I hope people reading this who do travel especially on spicejet to check their luggage properly before leaving the airport. Because this company does not care about you or your luggage, just your money.
SpiceJet Reviews & Complaints
I boarded a spicejet flight from Bagdogra to Delhi on 9/11/11 – SG885. My first issue was the ground staff at Bagdogra who told me i couldn’t have my choice of seating as the flight was via guwahati. I tried to explain 5 times that it is a direct flight but I finally gave up. Secondly, upon reaching home in Delhi, I noticed that the handle of my samsonite suitcase was broken. In the years that I have had it and the numerous flights I have taken it has never ever broken. up till now. I stay fifteen minutes from the airport. I called spicejet and informed them. And they told me they would lodge a complaint. The reply I got was that I should have made a complaint at the airport itself and it is now not applicable for reimbursement. My suitcase handle is at the side of the luggage and it flips inside. It does not stick out so it isn’t visible till you try to drag it. Secondly, since it goes inside it doesn’t break easily either until spicejet got its hands on it. It is so sad to see that customers of spicejet are treated so poorly. And how this mistreatment gets translated onto your poor luggage. At all airports most people tend to pick their luggage and leave asap, I have never inspected my luggage because most airlines do not damage your suitcase. I assumed that Spicejet would realise the rationality of this. But as I have noticed, this is not so with spicejet. Spicejet reminds me of deccan airlines and the bad services it used to render. Hopefully someone decides to buy over this airline too and improve it. With the numerous budget airlines in the market now, I hope spicejet realises that people do not show loyalty for airlines. The only thing that differentiates airlines nowdays is not the price anymore, it is how people are treated. I for one, will definately avoid all dealings with spicejet. I hope people reading this who do travel especially on spicejet to check their luggage properly before leaving the airport. Because this company does not care about you or your luggage, just your money.
SpiceJet Reviews & Complaints
I bought 3 spice jet tickets on the net Bangalore delhi bangalore. At the time of purchase I was offered what I thought was a very useful domestic travel insurance covering much dreaded oft occurring events of travel on these budget airlines like ,Trip Interruption,Trip Cancellation,Baggage Loss-Checked,Flight Delay,Common Carrier Delay,etc(http://www.spicejet.com/tata_aig_productdescription.asp) in collaboration (collusion?) with TATA AIG . Spice did not transport us as scheduled on Bangalore to Delhi for their own operational reasons. The best they gave us was “Credit” refund for that and a credit shell for the return journey, though they had received the entire amount as cash. I tried recovering the amounts confident ( totally misplaced as it turns out to be) that the Great name and reputation TATA AIG would refund the amounts under Trip Interruption,Trip Cancellation. Since September through umpteen emails to all levels at both spice and Tata. Now come the worms out of the internet woods- as exclusions in the 27 page 190 kb policy wordings which no one checks when the product description is so attractive-. The email link to domestic travel insurance at Tata has demised, You guessed right, they have not paid. Worse odds than Las vegas roulette tables. No one would have bought this touched the policy with a barge pole but for the TATA name in the policy. BEWARE even the great TATA reputation is no guarantee of fair play or justice. We Indians are deeply Sorry that even youTATAs had to eventually succumb to these little rackets to make little money-?Rs.385/-to be exact and sacrifice your reputation?
SpiceJet Reviews & Complaints
I bought 3 spice jet tickets on the net Bangalore delhi bangalore. At the time of purchase I was offered what I thought was a very useful domestic travel insurance covering much dreaded oft occurring events of travel on these budget airlines like ,Trip Interruption,Trip Cancellation,Baggage Loss-Checked,Flight Delay,Common Carrier Delay,etc(http://www.spicejet.com/tata_aig_productdescription.asp) in collaboration (collusion?) with TATA AIG . Spice did not transport us as scheduled on Bangalore to Delhi for their own operational reasons. The best they gave us was “Credit” refund for that and a credit shell for the return journey, though they had received the entire amount as cash. I tried recovering the amounts confident ( totally misplaced as it turns out to be) that the Great name and reputation TATA AIG would refund the amounts under Trip Interruption,Trip Cancellation. Since September through umpteen emails to all levels at both spice and Tata. Now come the worms out of the internet woods- as exclusions in the 27 page 190 kb policy wordings which no one checks when the product description is so attractive-. The email link to domestic travel insurance at Tata has demised, You guessed right, they have not paid. Worse odds than Las vegas roulette tables. No one would have bought this touched the policy with a barge pole but for the TATA name in the policy. BEWARE even the great TATA reputation is no guarantee of fair play or justice. We Indians are deeply Sorry that even youTATAs had to eventually succumb to these little rackets to make little money-?Rs.385/-to be exact and sacrifice your reputation?
SpiceJet Reviews & Complaints
I had booked return flt tkt from Mumbai-Hyderabad-Mumbai in the first week of Jan. After reaching Hyderabad, I recd an urgent call from my employer and had to travel abroad from Hyderabad. I cancelled my return ticket Hyderabad-Mumbai (PNR-YP14BE, 2 adults and one infant, 04th Jan morning flt) through internet (Spice Jet website). I recd a confirmation stating status of ticket as refund pending and showing refund amount. As I was sure that ticket has got cancelled and after returning I wated to rebook another ticket in Spice Jet and asked company to adjust refund amount in my new booking – Spice Jet is simply refusing saying that my ticket was not cancelled and they will not refud the money. Despite trying to contact their customer care, they have been very rude and not willing to help and co-operate. I had sent them scanned copy of confirmation which I got after cancelling the ticket adn also tkt booking copy. Cancellation confirmation clearly shows refund amount and pending status. Spice Jet has simply said that cancellation process was not completed and they will not refund money or credit same for another booking. This is very disgusting and unhelpful attitude of this airline and I feel to protect customers interest this airline should be made to realise that they need a more reasonable approach while dealing with customers grievanes to customers faith alive in them. This is a very sad experience I had with Spice Jet and would recommend airline passengers to avoid Spice Jet as far as possible Please suggest how to make Spice Jet undrstand customers troubles.
SpiceJet Reviews & Complaints
I had booked return flt tkt from Mumbai-Hyderabad-Mumbai in the first week of Jan. After reaching Hyderabad, I recd an urgent call from my employer and had to travel abroad from Hyderabad. I cancelled my return ticket Hyderabad-Mumbai (PNR-YP14BE, 2 adults and one infant, 04th Jan morning flt) through internet (Spice Jet website). I recd a confirmation stating status of ticket as refund pending and showing refund amount. As I was sure that ticket has got cancelled and after returning I wated to rebook another ticket in Spice Jet and asked company to adjust refund amount in my new booking – Spice Jet is simply refusing saying that my ticket was not cancelled and they will not refud the money. Despite trying to contact their customer care, they have been very rude and not willing to help and co-operate. I had sent them scanned copy of confirmation which I got after cancelling the ticket adn also tkt booking copy. Cancellation confirmation clearly shows refund amount and pending status. Spice Jet has simply said that cancellation process was not completed and they will not refund money or credit same for another booking. This is very disgusting and unhelpful attitude of this airline and I feel to protect customers interest this airline should be made to realise that they need a more reasonable approach while dealing with customers grievanes to customers faith alive in them. This is a very sad experience I had with Spice Jet and would recommend airline passengers to avoid Spice Jet as far as possible Please suggest how to make Spice Jet undrstand customers troubles.
SpiceJet Reviews & Complaints
I had to cancel a ticket with Spice jet which resulted in Rs 10000 sitting in the account with Spicejet. When I tried to book another ticket using this amount, they asked me for Rs 2400 more than the fare available online for the same ticket saying that thats the way their system works! I was told that I could only use my refund amount by booking over the phone (some thing that one is not made aware while purchasing the ticket). The phone rate was Rs 400 more than the online rate available at the same time!! Over 6 tickets (3 each way) I would end up paying 2400 extra. Repeated complaints to the customer service has yielded no resolution as the agents have no authority to resolve any complain. So, I can kiss Rs 10000 goodbye. Or shell out extra money to fly spicejet… not worth the pain they have given me. Bad decision to book with them. Will suggest everyone to be very careful while flying with Spicejet if they don’t want to be cheated of their hard earned money.
SpiceJet Reviews & Complaints
I had to cancel a ticket with Spice jet which resulted in Rs 10000 sitting in the account with Spicejet. When I tried to book another ticket using this amount, they asked me for Rs 2400 more than the fare available online for the same ticket saying that thats the way their system works! I was told that I could only use my refund amount by booking over the phone (some thing that one is not made aware while purchasing the ticket). The phone rate was Rs 400 more than the online rate available at the same time!! Over 6 tickets (3 each way) I would end up paying 2400 extra. Repeated complaints to the customer service has yielded no resolution as the agents have no authority to resolve any complain. So, I can kiss Rs 10000 goodbye. Or shell out extra money to fly spicejet… not worth the pain they have given me. Bad decision to book with them. Will suggest everyone to be very careful while flying with Spicejet if they don’t want to be cheated of their hard earned money.
SpiceJet Reviews & Complaints
I have booked a return ticket on SpiceJet with Booking Reference Reservation Number : T8R1EL Mumbai to Delhi SG 136 Feb 11, 2011 Delhi to Mumbai SG 109 Feb 21, 2011 On Feb 20th I wanted to cancel Delhi to Mumbai SG 109 and called up the customer service but they refused to cancel on the ground that it is a return ticket and second leg of the journey can’t be cancelled because I have already completed first leg of journey. Customer service flatly refused to refund or issue a credit voucher, not even for the UDF of Delhi Airport. This condition is nowhere mentioned on the ticket printout. This is clearly a cheating on behalf of SpiceJet. Naresh Gupta +91-[protected]
SpiceJet Reviews & Complaints
I have booked a return ticket on SpiceJet with Booking Reference Reservation Number : T8R1EL Mumbai to Delhi SG 136 Feb 11, 2011 Delhi to Mumbai SG 109 Feb 21, 2011 On Feb 20th I wanted to cancel Delhi to Mumbai SG 109 and called up the customer service but they refused to cancel on the ground that it is a return ticket and second leg of the journey can’t be cancelled because I have already completed first leg of journey. Customer service flatly refused to refund or issue a credit voucher, not even for the UDF of Delhi Airport. This condition is nowhere mentioned on the ticket printout. This is clearly a cheating on behalf of SpiceJet. Naresh Gupta +91-[protected]
SpiceJet Reviews & Complaints
I have travel through Spice Jet from Dubai to Ahmedabad, via SG 16 flight – dated 8-Dec-16 (schedule departure 10.45 pm) Confirmation number A9ETXG, Pax 3 (including infant) After boarding the flight and 10 minutes after scheduled time of departure, we got intimated for delay in flight for 15 to 20 minutes for some technical and Air condition (AC) issue. There was no announcement for next 45 minutes for delay. After that it was intimated for some 30 minutes delayed and there on no intimation from crew side for next 1.5 hour. After more than 2 hours and 10/15 minutes we were informed to get back to our seats. At that time we had informed to crew that some of our luggage is still on ground. However, there was no serious response from crew. Flight started but next 15 minutes it was on fan only and no AC. For 2.5 hours AC was not working and flight was full. It was mid night (1 am) but inside lights were completely ON for next 2-3 hours and that did not allowed us to take rest. When we had informed crew to deemed the lights to allow infant to sleep, they informed that once they will finish with food selling, they will do so. This food packet selling was continued throughout the flight. Flight landed at Ahmedabad on 5.30 am and we rushed to collect our baggage. Out of 4 check in baggages, I got my two small bags and two big bags were still pending. Even after nothing on belt we waited for next load of luggage to come on belt. There was no announcement for missing luggage that they intentionally left at Airport. Neither announcement was made during the flight nor at Ahmedabad Airport for missing luggage. After waiting for 15 minutes, we realised that our baggages (including other passengers) were left at Dubai Airport. We were not clearly informed about when we will get our bags. We made complaint and submitted that took another hour due to crowd rush and checking. I left Ahmedabad airport around 7.15 am without my main baggages. There was no immediate compensation provided to us buy necessary stuff. Instead of going to hospital (the purpose I came down to Ahmedabad), I had to arrange first our normal require things on hand (we had infant with us). Whole priorities were changed. It was extremely painful to manage those stuff with demonetization in India. We got our remaining bags at 8 pm on 10 Dec 2016. I do understand and anticipate such scenario comes up but the way it was managed was surprising: – there was no announcement at schedule departure time; – after announcement of commitment time, there were no further announcement/ update; – there was no refreshment when delayed was more than 2 hours; – AC was not working and were at Dubai Airport for 2.5 hours, why plane was not deboarded (considering old people and infants were on board); – Being passenger we have informed about luggage on airport (we have seen), no response from crew side; – Lights were fully ON during the whole flight duration to sell food packets. How infant or anyone can sleep in such atmosphere?; – At Ahmedabad airport, there was no announcement for missing luggage; – No immediate compensation was provided to us to buy immediate stuff; – Staff was not commenting on when will receive our luggage. I paid such heavy price for one way ticket to support and to be with my family at earliest. However, due to this I was not only delayed but disappointed with the way it was managed. I have sent an email to Spice Jet customer relation but they are not ready to accept the fact that flight was delayed for more than 2 hours where I have furnished online records of flight status to them as well. I have sent another email to next level of authority – appellate authority in Spice Jet but with surprise there is not single reply from them. This is pathetic where the highest authority did not bother to acknowledge or reply email. Looking for action against such airlines and such customer relationship. Kaumil Shah Dubai. UAE
SpiceJet Reviews & Complaints
I have travel through Spice Jet from Dubai to Ahmedabad, via SG 16 flight – dated 8-Dec-16 (schedule departure 10.45 pm) Confirmation number A9ETXG, Pax 3 (including infant) After boarding the flight and 10 minutes after scheduled time of departure, we got intimated for delay in flight for 15 to 20 minutes for some technical and Air condition (AC) issue. There was no announcement for next 45 minutes for delay. After that it was intimated for some 30 minutes delayed and there on no intimation from crew side for next 1.5 hour. After more than 2 hours and 10/15 minutes we were informed to get back to our seats. At that time we had informed to crew that some of our luggage is still on ground. However, there was no serious response from crew. Flight started but next 15 minutes it was on fan only and no AC. For 2.5 hours AC was not working and flight was full. It was mid night (1 am) but inside lights were completely ON for next 2-3 hours and that did not allowed us to take rest. When we had informed crew to deemed the lights to allow infant to sleep, they informed that once they will finish with food selling, they will do so. This food packet selling was continued throughout the flight. Flight landed at Ahmedabad on 5.30 am and we rushed to collect our baggage. Out of 4 check in baggages, I got my two small bags and two big bags were still pending. Even after nothing on belt we waited for next load of luggage to come on belt. There was no announcement for missing luggage that they intentionally left at Airport. Neither announcement was made during the flight nor at Ahmedabad Airport for missing luggage. After waiting for 15 minutes, we realised that our baggages (including other passengers) were left at Dubai Airport. We were not clearly informed about when we will get our bags. We made complaint and submitted that took another hour due to crowd rush and checking. I left Ahmedabad airport around 7.15 am without my main baggages. There was no immediate compensation provided to us buy necessary stuff. Instead of going to hospital (the purpose I came down to Ahmedabad), I had to arrange first our normal require things on hand (we had infant with us). Whole priorities were changed. It was extremely painful to manage those stuff with demonetization in India. We got our remaining bags at 8 pm on 10 Dec 2016. I do understand and anticipate such scenario comes up but the way it was managed was surprising: – there was no announcement at schedule departure time; – after announcement of commitment time, there were no further announcement/ update; – there was no refreshment when delayed was more than 2 hours; – AC was not working and were at Dubai Airport for 2.5 hours, why plane was not deboarded (considering old people and infants were on board); – Being passenger we have informed about luggage on airport (we have seen), no response from crew side; – Lights were fully ON during the whole flight duration to sell food packets. How infant or anyone can sleep in such atmosphere?; – At Ahmedabad airport, there was no announcement for missing luggage; – No immediate compensation was provided to us to buy immediate stuff; – Staff was not commenting on when will receive our luggage. I paid such heavy price for one way ticket to support and to be with my family at earliest. However, due to this I was not only delayed but disappointed with the way it was managed. I have sent an email to Spice Jet customer relation but they are not ready to accept the fact that flight was delayed for more than 2 hours where I have furnished online records of flight status to them as well. I have sent another email to next level of authority – appellate authority in Spice Jet but with surprise there is not single reply from them. This is pathetic where the highest authority did not bother to acknowledge or reply email. Looking for action against such airlines and such customer relationship. Kaumil Shah Dubai. UAE
SpiceJet Reviews & Complaints
I have travelled from Muscat to Ahmedabad vide Flight No. SG0062 dated 15th May 2015 of Spice jet. When I taken my luggage at Ahmedabad airport I found my attache bag was completely broken. Immediately I contacted air line people. They registered Baggage Irregularity Report vide No. 34024 but refused to replace my new one attache bag costing OMR 70 or INR10500 . They informed me that this is possible due to baggage misshandling and they are not responsible. Vide their letter dated 28.05.2015 they sent me cheque of INR 500/- as against my loss of OMR 70. Immediately I informed me that this is not acceptable. Kindly register my complaint and ask the airline for payment of cost of Attachey bag OMR 70 + OMR 1000 compensation for my mental harassment. Ratan Kumar Malu Villa No. 611, The Wave, Muscat. email: malu.[protected]@gmail.com India address: Flat No.102, Tower No.4, Vachnamrut, Atladara, Vadodara 390012 India Mobile +91 [protected]
SpiceJet Reviews & Complaints
I have travelled from Muscat to Ahmedabad vide Flight No. SG0062 dated 15th May 2015 of Spice jet. When I taken my luggage at Ahmedabad airport I found my attache bag was completely broken. Immediately I contacted air line people. They registered Baggage Irregularity Report vide No. 34024 but refused to replace my new one attache bag costing OMR 70 or INR10500 . They informed me that this is possible due to baggage misshandling and they are not responsible. Vide their letter dated 28.05.2015 they sent me cheque of INR 500/- as against my loss of OMR 70. Immediately I informed me that this is not acceptable. Kindly register my complaint and ask the airline for payment of cost of Attachey bag OMR 70 + OMR 1000 compensation for my mental harassment. Ratan Kumar Malu Villa No. 611, The Wave, Muscat. email: malu.[protected]@gmail.com India address: Flat No.102, Tower No.4, Vachnamrut, Atladara, Vadodara 390012 India Mobile +91 [protected]
SpiceJet Reviews & Complaints
I have travelled on spicejet flight no SG-89 on 2nd june 2019 from delhi to bangkok, Thailand arrived at930pm. One of my baggage did not arrive at banking. I have loved complaint at suvarnbhumi intl airport. Name of passanger -Shah astuj Singh Gyzqnz SG [protected] We are facing lot of problem without bag and our belongings. Please request you to send our bag by tomorrow otherwise we are leaving bankonk for our onwird journey Regards Gurpreet [protected]@creativegroup.co.in
SpiceJet Reviews & Complaints
I have travelled on spicejet flight no SG-89 on 2nd june 2019 from delhi to bangkok, Thailand arrived at930pm. One of my baggage did not arrive at banking. I have loved complaint at suvarnbhumi intl airport. Name of passanger -Shah astuj Singh Gyzqnz SG [protected] We are facing lot of problem without bag and our belongings. Please request you to send our bag by tomorrow otherwise we are leaving bankonk for our onwird journey Regards Gurpreet [protected]@creativegroup.co.in