I also ordered from Spilsbury on 12/18. The order screen said order by mid day 12/19 and receive for the holidays. Received my confirmation email. Today is the 28th and no order. I called customer service and they said it had been canceled due to credit card denial. No way. So she asked if wanted to retry. I said I was going to call the credit card company first. She then said it could be something as simple as wrong expiration date on card and sure enough she gave me the wrong date. After following through with the order, I find it convenient that before I tried to straighten out with cc company, she offers that the date could be wrong. I’m suspicious by nature and have to believe that they couldn’t fulfill their orders and are using this as an excuse. Even if this is not the case, I received a confirmation email but no cancellation email. She said that was not their policy. I am very disappointed.
This complaint and/or review was posted on HolySmoke.org on 00:09 am, September 01, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/spilsbury/.
The reviews & complaints posted about Spilsbury was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Spilsbury as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.