Save yourself some time, and avoid this company. StaffScheduleCare or IDT (International Data Technologies) is dishonest in its practices and fails to deliver on its promises. SSC used shady techniques to lure me in to a product demo which lasted over 3.5 hours, if you’re in the LTC field you will understand this is time we don’t have to waste being aggressively sold to. They initially cold called me offering to support our facility in assessing our compliance risk free of charge. As soon as they get you with this they try to assure you that they’re not sales people and are only here to consultant. Once they’ve established what systems you are currently running for Scheduling , Time & Attendance, Human Resources and Payroll they will push you into a demo of their Workforce Management solution. They claim to be the fastest growing workforce management company in Canada, they claim to have over 25% of LTC facilities running on their system, they claim to have 100% customer retention. ALL OF THIS IS FALSE! It only took a few calls to their hosted LTC facilities in BC, Nova Scotia and New Brunswick to establish that they had lied to us and wasted our time. During our demo the gentleman named Bill Allen was very pushy, quiet unprofessional at times and claims to be the Director of Client Services, after looking in to this I learnt that he is in fact the Owner of StaffScheduleCare. I’m left wondering why the owner of the so called ‘Fastest Growing Workforce Management Company in Canada’ would need to sit in on a demo with a small chain (2 homes) demo out of Nova Scotia. If you are reading this and have been approached by StaffScheduleCare I would strongly advice that you do your homework and speak to their many disgruntled current clients and save yourself some time and just say ‘no thank you’. .
This complaint and/or review was posted on HolySmoke.org on 09:03 am, January 18, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/staffschedule-review/.
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