Stan White Realty

Very Disappointing Customer Service and Very Ill-Maintained Rental House

Reviews: 5

1.4 RATING
(1.4)

Total views: 11

Published: 17 February 2020

Posted by: anonymous

they unsafe railing on the 3rd floor deck and the lack of any deck furniture. But the overall feeling of the people staying in the house during our week in Nags Head was that the place was dirty, not well maintained and in some cases, unsafe.

My mother complained to the realty company and the best they could offer her (a customer of 20 years) was 135$ off a future rental. That is disrespectful and wrong. My parents wasted their hard-earned money on a house this summer that was disgusting.

When I made mention of our problems with SN519 on Twitter, my tweets were deleted and my access to @StanwhiteRealty was blocked. That is cowardice and shows a distinct inability to face a customer’s legitimate complaints. This has never happened with any interaction I have had with other companies on Twitter. Usually companies are very happy to work with their customers in the social media realm. Clearly customer loyalty means nothing to the folks at Stan White.

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