Here’s a consumer complaint not with the store I purchased this product from, nor the installer, but with the manufacturer! Beware that spending a lot for carpet doesn’t translate to long lasting! In just 5 years a section of the carpet on my stairs has worn through to the backing. Anyone looking to purchase carpet should not purchase Stanton carpet for your stairs unless they plan on replacing it soon. Stanton Carpet is unwilling to stand behind its products siting that the one year warrantee has passed. Be wary of manufacturers that only offer a one year warrantee. There is a reason that it is so short! Stanton knows that their carpet won’t last. Spending in excess of $71.00 per yard for Stanton Carpet means that I’ll have to replace it in an unreasonably short amount of time. $15 -$20 / yard carpet would hold up longer and better than Stanton Carpet. As a consumer of their product I complained about this to their customer service group. The only recommendation that George Forte of Stanton Carpet had was ‘if you have a piece of this carpet left over you can easily replace the one step by call the installer who originally installed the carpet’. ‘I wish that I could be of more assistance but after 5 years there is really nothing more that I can do’. Stanton Carpet’s slogan on their website is ‘There’s more to life than ordinary’ That’s correct. The ‘more’ means spending more than you’ll expect!
Consumer Reviews and Complaints
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This complaint and/or review was posted on HolySmoke.org on 07:00 am, January 05, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/stanton-carpet/.
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Stanton Carpet Reviews & Complaints
Here’s a consumer complaint not with the store I purchased this product from, nor the installer, but with the manufacturer! Beware that spending a lot for carpet doesn’t translate to long lasting! In just 5 years a section of the carpet on my stairs has worn through to the backing. Anyone looking to purchase carpet should not purchase Stanton carpet for your stairs unless they plan on replacing it soon. Stanton Carpet is unwilling to stand behind its products siting that the one year warrantee has passed. Be wary of manufacturers that only offer a one year warrantee. There is a reason that it is so short! Stanton knows that their carpet won’t last. Spending in excess of $71.00 per yard for Stanton Carpet means that I’ll have to replace it in an unreasonably short amount of time. $15 -$20 – yard carpet would hold up longer and better than Stanton Carpet. As a consumer of their product I complained about this to their customer service group. The only recommendation that George Forte of Stanton Carpet had was ‘if you have a piece of this carpet left over you can easily replace the one step by call the installer who originally installed the carpet’. ‘I wish that I could be of more assistance but after 5 years there is really nothing more that I can do’. Stanton Carpet’s slogan on their website is ‘There’s more to life than ordinary’ That’s correct. The ‘more’ means spending more than you’ll expect!
Stanton Carpet Reviews & Complaints
Here’s a consumer complaint not with the store I purchased this product from, nor the installer, but with the manufacturer! Beware that spending a lot for carpet doesn’t translate to long lasting! In just 5 years a section of the carpet on my stairs has worn through to the backing. Anyone looking to purchase carpet should not purchase Stanton carpet for your stairs unless they plan on replacing it soon. Stanton Carpet is unwilling to stand behind its products siting that the one year warrantee has passed. Be wary of manufacturers that only offer a one year warrantee. There is a reason that it is so short! Stanton knows that their carpet won’t last. Spending in excess of $71.00 per yard for Stanton Carpet means that I’ll have to replace it in an unreasonably short amount of time. $15 -$20 / yard carpet would hold up longer and better than Stanton Carpet. As a consumer of their product I complained about this to their customer service group. The only recommendation that George Forte of Stanton Carpet had was ‘if you have a piece of this carpet left over you can easily replace the one step by call the installer who originally installed the carpet’. ‘I wish that I could be of more assistance but after 5 years there is really nothing more that I can do’. Stanton Carpet’s slogan on their website is ‘There’s more to life than ordinary’ That’s correct. The ‘more’ means spending more than you’ll expect! Stay away from Stanton Carpet and you will save a ton of money!
Stanton Carpet Reviews & Complaints
I purchased stanton wool carpet, over $12, 000 – and this is hands down the worst carpet ever. It”s literally shredding apart. Long strands of the carpet 1/2 inch long are everywhere where there is any path. Mind you only one person is walking on this carpet and I never wear shoes on the carpet. I have called and called and the company has totally ignored me. I have purchased lots of different kind of carpet and this is the most expensive and the worst carpet ever. Do not spend your money on stanton carpet!! The regional manager said they would call me and he has never called and the carpet store where I purchased it has been zero help. Very frustrating.