Star Station Smog Check

Please stay away!

Reviews: 1

1 RATING
(1)

Total views: 120

Published: 24 August 2019

Posted by: Anonymously

I bought a car nearly 6 years ago and it was about time for a smog test to control the polluted air coming out of my car. I also needed a tune-up of my car due to excessive usage recently. I searched for the best smog centres near me and found out Star Station Smog Check to be in the top 3. I chose them cause they were just a few blocks. I took my car over there the same day. I was told to wait for some time, do the paperwork and fetch a coupon for the same. The smog coupon proved to be very expensive since this was my first ever smog test, I didn’t have any idea about the price for the smog test.
I still regret going to the Star Station Smog Check centre due to the unethical and dishonest nature of the people out there. The staff members were non-friendly and had no time to explain a newcomer about the reason behind the smog test. The mechanic in charge of my car was very rude and when I called him upon to verify the coupon to which he replied that everything is written upon it and he was very busy to sit and explain everything. They don’t have any kind of customer service at all. I waited for about an hour for my car to be tested. During my wait, I expected a cup of tea at least but not even a glass of water was given to me. I asked the staff whether everything was included in the coupon to which they replied, “We just charge for the smog test and nothing else”. Additional work would cause additional expenses. As far as I know now is that along with the smog test the car gasoline fill up and tune-up is also done with the same pricing. Nothing was done in the Star Station Smog Check. The tech took a non-emergency call while doing my test and went on to chat around for more than 15 minutes until I pardoned him to come to check whether everything was going right or not. To which he sarcastically replied, “people don’t even let us talk for a while”. I didn’t bother much because it was already proving to be the worst smog centre in this locality and nothing was going right. A 20-minute smog test took an hour because the pace of work was very slow and I would have been impressed if the technician’s priorities were a little straightforward during his work hours.
I would love to take my business elsewhere because of the slow pace of work and the extra high pricing. I realized that I paid him to double the money for my coupon because it was my first time. I would never make a mistake going to the Star Station Smog Check ever not even for gasoline. I would not even recommend my enemies to get their cars checked upon this smog station.

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