I tried to return a Stauer Diamondaura Rock of Love Pendant 27097 for mfg defect. Stauer put me on the phone forever, and left me on hold for a very long time. Then they refused to allow me to swap out a 27097 for an exact same item due to the fact that I was not pleased with the quality of the Stauer Rock of Love Diamondaura pendant. I just wanted to swap it out for another one with the same item number. I was treated like a second class citizen, and I buy a lot of things from Stauer. Stauer Jewelry and Waqtches has some nice cheap costume jewelry, but you are not going to be taken care of properly by Stauer if you have a return, even if you speak to a supervisor.
This complaint and/or review was posted on HolySmoke.org on 16:02 pm, September 27, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/stauer-com-review/.
The reviews & complaints posted about Stauer.Com was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Stauer.Com as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.